Why to book with us

Plenty of Sick Trips

LUEX offers the largest selection of trips worldwide. Therefore we have the best chances of all of our competitors to find what really suits YOUR requirements. Most of our competitors offer only a limited selection of 40-50 travel packages. But there is much more on offer. LUEX made an extra effort and is now able to offer several hundred of options. If you don’t find YOUR trip with us you won’t find it anywhere!

Objective Expert Advice

Experienced surfers, skiers or snowboarders will assist you and will recommend the options that really suit YOUR needs and requirements.

Many of other agencies run their own trips and may tend to recommend those to you. Or the resorts/camps may tend to overpromise to win your business if you contact them directly. We recommend to be very well aware of that!

LUEX is the only completely independent agency and our only goal is to make YOU happy with YOUR needs and YOUR requirements.

Best Price Guarantee

We will beat/match every price offered to you by any other agency or by the resort/camp/boat operator directly. LUEX guarantees you the lowest price and you will still enjoy the excellent service we offer. That is a LUEX’ guarantee!

Safe Bookings

Yes, booking with us reduces your risk to the highest possible degree. We are a official registered company in Europe and are liable for everything we do. We are also official retailer and partner of Visa, Master Card and American express. If you pay your LUEX' trip with one of those cards you are protected by the credit card companies according to their terms. We have also tested our partners by different means and can certify a high level of service and professionalism.

We have put a lot of money, time, effort and heart into LUEX. We live on repeat business and would love you to book again and again with LUEX in the future. Therefore we will do our best to make you happy!

Last but not least, your personal information is encrypted and transmitted without risk using a Secure Sockets Layer (SSL) protocol.

Service

We offer plenty of services such as:

  • Easy Contact
    • Call us, Call Back, Skype, Live Chat and certainly email
  • 24hrs response on inquiries
  • Knowledgeable and friendly sales team
  • We speak your language:
    • English, Spanish, French, German, Dutch and many more languages
  • 24/7 emergency hotlines
  • Convenient online booking system
  • All types of payment methods:
    • MasterCard, Visa, American Express
    • Bank Transfers
  • Insurances
  • Flight assistance

We will just go the extra mile for you and will assist you all the way from contacting us to the day you will return from your trip!

Internet Convenience

We offer a state of the art website which makes it easy for you to find what you are looking for. Our spot world map, facetted search, our quicklinks for surf and snow will make it easy for you to find what you are looking for. After you have decided on a specific package we will send you a formal offer with a login to our booking system. You can then confirm and pay online. We accept bank transfers, Master Card, Visa and American Express.

Our DNA

We have grown from a humble start-up to one of the world's leading online surf & snow travel agencies by providing unbiased, operator-independent expert advice. To guarantee the best travel experience out there, we develop technology-driven booking services.

We don't own, run or control any of the trips but rather connect travelers with operators/suppliers of once-in-a-lifetime sports travel experiences and products. Your trip - orchestrated according to your taste, budget, style and skill level.

By doing so, we guarantee to mediate curated travel experiences that are 100% right for you and your needs.

Wherever you want to go, whenever you want to go, we make sure to connect you with the best, most reputable suppliers while providing safe booking options, best price guarantee and customer service with love.