Heliski and Freeride Kyrgyzstan
Tien Shan, Kyrgyzstan
$ - $$
Ability Level: Intermediate - Pro

No lines, no limits and no restrictions: That’s the motto for a ski trip to Kyrgyzstan one of the secret new skiing destinations!

Martin Jenner
Curated by:
Martin Jenner

Discover the snow

Weather

The advantage of Heli-Skiing/Backcountry ski touring in Kyrgyzstan is immeasurable ski/boarding areas above tree line and generally excellent snow conditions.

The climate in Kyrgyzstan is acutely continental with cold winters and particularly hot summers. It averages 247 sunny days a year. Being a mountainous region Kyrgyzstan has all year round snows in the high lands. The one can expect sub-zero temperatures while in the mountains at any time. In the summer, in the mountains, the mornings are generally fine and the afternoons hazy with occasional rain.

Once you are out of the mountains the temperature becomes much warmer. In the lowlands, the temperature ranges between -4°/-6°C (21-24°F) in January to 16-24°C (61-75°F) in July. In the highlands, the temperatures range from -14°/-20°C (6.8°/-4°F) in January to 8-12°C (46-54°F) in July. There are snowfalls during winter. The best times to visit (except for heli ski and winter mountaineering) are May to October.

Down Days

We do not have many foul weather days but that is one aspect of your holiday we have absolutely no control over.

  • On average we might experience one or two down days per week.
  • Down day activities include snow cat or resort skiing, snowshoeing or any relaxing activity that works best with you.
Included:
  • Coachings
  • Guiding
  • Ski Rental
Skill level
Intermediate - Pro
Crowd factor
Low
Explorer level
High

Your accommodation

Suited for:
  • Couples
  • Solo Travelers
  • Groups
  • Ski Bums
  • Steep and Deep Riders

Description

For every trip we are choosing the best possible accommodation. Heli Ski/Board participants are accommodated in most of the times with ski resort lodges or chalets nested around ski resorts with great views of snow-covered peaks up to 5000 metres. Backcountry skiers are invited to stay in traditional yurts set accross the most impressive Kyrgyz Tien Shan mountains amids alpine fur tree forest.

Heli Ski/Board

All of our packages are based on double occupancy in hotels. Should you prefer a single occupancy room, please request it at the time of your reservation. All rooms would include:

  • One king size bed and one single bad or two single beds
  • En-suite bathroom
  • Satellite television

 

Winter Backcountry Yurts

While on backcountry ski tour you will be settled in our winter backcoutnry yurts set cozily against Tien Shan mountains. Yurts are traditional kyrgyz tent like hand crafted dwellings. Each year from January and untill March yurts are open to guided, self guided tours and private bookings. Each yurt is equipped with a wood oven to keep it warm inside during cold days. Long drop toilets are based outside within a walkable distance. Banya/shower tent available everyday on request.

 

Ski Mountaineering and Ski Traverses

Ski moutaineering expeditions are based on huts or tents depending on what's available in the region. Currently we offer our toughest Ski Mountaineering tour at upper reaches of Ala Archa valley based on run down ski resort left over since Soviet times. Ski traverses are based on 4 season tents accommodation.

What awaits you

4 reasons to choose Heliski and Freeride Kyrgyzstan:

  1. Count on epic snow conditions with 22 meters of snow annually!
  2. One of the newest and least visited skiing destinations means zero crowds!
  3. A convenient and affordable trip from Europe.
  4. Immerse yourself in the fascinating culture of this exotic country.

Trips for adventurous skiers and snowboarders

Kyrgyzstan, one of the world’s newest heliskiing destinations is the perfect choice for adventurous skiers and snowboarders who want nothing but deep powder, steep slopes and towering mountains as far as the eye can see. Choose from a great variety of Heliski and Freeride Kyrgyzstan trips, most lasting 8 days where you’ll live by the motto, “no lines, no limits, and no restrictions.”

This huge selection of trips includes heliskiing and heliboarding packages, guided and self guided backcountry ski tours using a great network of backcountry yurts, ski traverses, mountaineering, snowshoeing and backcountry cat skiing in the Tien Shan Mountains. Whichever trip you choose you can rest assured you’ll have a great experience with your knowledgeable mountain guides who will make sure you find the best snow and have a great time.

Guided backcountry ski tours in deep powder snow

The Heliski and Freeride Kyrgyzstan trips are a great choice for skiers and riders that want to try heliskiing or ski touring and almost all ability levels will find something that’s perfect for them.

Are you ready to try skiing somewhere new? Book a trip to Kyrgyzstan one of the newest heliski hot spots to hit the scene!

Meals

Heli Ski

Breakfast is served daily at 08h30. Also by that time pilots receive weather report from regional air traffic control unit and pass it over to guides while they inform everybody of the day's weather forecast, snow conditions and specific departure time if there is a delay.

Lunch is served outdoors in picnic-style between noon and 14:00 with a great view on magestic snow capped peaks. Enjoy sandwiches and other snacks, dessert, accompanied by hot tea or coffee and various cold drinks.

Dinner join everybody at 19h00 in the dining room for dinner.

Backcountry yurt camp

Breakfast served at 07:30.

Lunch is on the hill. Get everything you can find in the kitchen: packed dry fruits and nuts, chocolate, fresh seasonal fruits, bread, cheese, sausage.

Dinner is in the camp. BBQ or hot meal.

Please Note: Special dietary needs and/or food allergies are a concern for many people, including us. Please advise of any special needs or requests at time of your reservation.

Heliski and Boarding Packages

HeliNomads Karakol

  • 8 HRS Heli time fr Day 2 to Day 5.
  • 18,000/15,000 Vertical incl/guaranteed
  • Service of Heli-Ski Guides
  • All relevant transportation
  • Full board meals
  • Ski yurt accommodation

Suusamyr HeliSki and HeliBoarding | 5 Days

  • 6,000/4,500 Vertical incl/guaranteed
  • Service of Heli-Ski Guides
  • All relevant transportation
  • Full board meals
  • Ski Lodge accommodation

 

Suusamyr Heliski and HeliBoarding | 6 Days

  • 12,000/10,000 Vertical incl/guaranteed
  • Service of Heli-Ski Guides
  • All relevant transportation
  • Full board meals
  • Ski Lodge accommodation

 

Suusamyr Heliski and HeliBoarding | 8 Days

  • 18,000/15,000 Vertical incl/guaranteed
  • Service of Heli-Ski Guides
  • All relevant transportation
  • Full board meals
  • Ski Lodge accommodation

 

Karakol Heliski and HeliBoarding | 5 Days

  • 6,000/4,500 Vertical incl/guaranteed
  • Service of Heli-Ski Guides
  • All relevant transportation
  • Full board meals
  • Ski Lodge accommodation

 

Karakol Heliski and HeliBoarding | 6 Days

  • 12,000/10,000 Vertical incl/guaranteed
  • Service of Heli-Ski Guides
  • All relevant transportation
  • Full board meals
  • Ski Lodge accommodation

 

Karakol Heliski and HeliBoarding | 8 Days

  • 18,000/15,000 Vertical incl/guaranteed
  • Service of Heli-Ski Guides
  • All relevant transportation
  • Full board meals
  • Ski Lodge accommodation

 

Heliski and Boarding packages don´t include

  • Excess baggage costs
  • Air fare to Kyrgyzstan
  • Single accommodations
  • Personal travel insurance
  • Tips for guides/porters/drivers
  • Emergency evacuation charges
  • Certain meal whilst not on tour
  • All personal expenses, equipment, clothing
  • Visa and passport cost

 

Single Day Heli Ski/Board in Kyrgyzstan

  • 2.5 HRS Heli time
  • 4.500/3.000 Vertical incl/guaranteed
  • Lunch

 

Arslanbob Hut & Yurt Karakol Ski Touring

  • Guides
  • All relevant transportation
  • Full board meals whilst on tour
  • Yurt lodging fees - for respective nights
  • Access to all yurt supplies and resources
  • Gear haul both ways

Arslanbob Hut & Yurt Karakol don´t include

  • Gear and people haul
  • Excess baggage costs
  • Air fare to Kyrgyzstan
  • Single accommodations
  • Personal travel insurance
  • Tips for guides/porters/drivers
  • Emergency evacuation charges
  • Certain meal whilst not on trek or tour
  • All personal expenses, equipment, clothing
  • Visa and passport cost if applied

Glacier Ski Suek Pass & Ala Archa

  • Ski Guide
  • All relevant transportation
  • Accommodation in hotels for 2 nts
  • Full board meals whilst on tour
  • Kitchenware + gas
  • NP entry fees

Lenin Peak

  • Mountain guide (1:3 ratio)
  • Climbing permit
  • All relevant transportation
  • Twin share accommodation in tents and hotels
  • Full board meals in BC and ABC
  • Tents in BC and ABC

Snowshoeing

  • Guide
  • All relevant transportation
  • Lunch on the hill (only with full day tour)
  • Entrance fees to national park if applied
  • Snowshoes and trekking poles
  • Gaiters

About Kyrgyzstan

Welcome to Kyrgyzstan: 94% mountains and 100% adventure! Here on increadibly huge territory of deep powder heli-ski and backcountry terrain we have No lines, No limits and No restrictions.

We realize you busy and that's why we offer a variety of flexible Heliskiing/Heliboarding packages, guided and self guided backcountry ski tours based on the network of our backcountry yurts, ski traverses, ski mountaineering, snowshoeing and sidecountry cat skiing in Kyrgyz Tien Shan mountains from 5-10 days in length. All our Kyrgyzstan Heli-Ski and Backcountry tours are led by Ski Pro crew - some of the Kyrgyzstan's best and strongest mountain guides to access wide open alpine slopes, and scenic glaciers covered with annual snowfalls of up to 2,200 cm. Skiers and riders of all ages and abilities are more than welcome, there is always a slope that would perfectly fit your needs.

We also offer ski packages with local ski resorts, providing you with ski and snowboarding options for all ages and abilities. We are sure you will have the ski/snowboard vacation of a lifetime and look forward to seeing you soon for your heli skiing/boarding or backcountry adventure tour in Kyrgyzstan!

 

Heliski and Heliboarding

Suusamyr

Suusamyr is vast valley south of Bishkek - Kyrgyzstan's capital and biggest town. This playground is known for its epic snow conditions created at 3500-4500 meters above sea level under really low temperatures that can drop down as low as -35 Centigrade in the night to make snow as light as dust. Epic ski/board is guaranteed.

Itinerary

  • 1 Day. Arrive Bishkek. Meet agent. Drive to Bishkek. Breakfast. Continue to Karakol ski resort. Accommodation in lodge. Lunch. Meet guides/pilots. Safety Briefing. Dinner in lodge.

  • 2 Day. 08:00 Breakfast. 09:30 Gather together at helipad. 10:00 Take off. Full day Heli-Ski. 13:00 Lunch on the hill. End of day between 15:00 and 17:00 (depending on weather and/or group decision). 19:30 Dinner in lodge.

  • 3 Day. 08:00 Breakfast. 09:30 Gather together at helipad. 10:00 Take off. Full day Heli-Ski. 13:00 Lunch on the hill. End of day between 15:00 and 17:00 (depending on weather and/or group decision). 19:30 Dinner in lodge.

  • 4 Day. 08:00 Breakfast. 09:30 Gather together at helipad. 10:00 Take off. Full day Heli-Ski. 13:00 Lunch on the hill. End of day between 15:00 and 17:00 (depending on weather and/or group decision). 19:30 Dinner in lodge. After dinner transfer to airport.

  • 5 Day. 08:00 Breakfast. 09:30 Gather together at helipad. 10:00 Take off. Full day Heli-Ski. 13:00 Lunch on the hill. End of day between 15:00 and 17:00 (depending on weather and/or group decision). 19:30 Dinner in lodge. After dinner transfer to airport. OR Onward travel. End of Services (dependent on package chosen)

  • 6 Day. 08:00 Breakfast. 09:30 Gather together at helipad. 10:00 Take off. Full day Heli-Ski. 13:00 Lunch on the hill. End of day between 15:00 and 17:00 (depending on weather and/or group decision). 19:30 Dinner in lodge. After dinner transfer to airport. OR Onward travel. End of Services (dependent on package chosen)

  • 7 Day. 08:00 Breakfast. 09:30 Gather together at helipad. 10:00 Take off. Full day Heli-Ski. 13:00 Lunch on the hill. End of day between 15:00 and 17:00 (depending on weather and/or group decision). 19:30 Dinner in lodge. After dinner transfer to airport. OR Onward travel. End of Services (dependent on package chosen)

  • 8 Day. Onward travel. End of Services (dependent on package chosen)



Karakol

Karakol area is widely known for its great snow conditions and tree skiing possibilities. The region has mild winters with average temperatures of -5-15 Centigrade, long lasting season, loads of deep powder snow and mostly sunny weather all year round! The second largest alpine lake in the world set here at 1,600 meters above sea level never freezes and provides lots of necessary moisture for the best powder snow in the country.

Itinerary

  • 1 Day. Arrive Bishkek. Meet agent. Drive to Bishkek. Breakfast. Continue to Karakol ski resort. Accommodation in lodge. Lunch. Meet guides/pilots. Safety Briefing. Dinner in lodge.

  • 2 Day. 08:00 Breakfast. 09:30 Gather together at helipad. 10:00 Take off. Full day Heli-Ski. 13:00 Lunch on the hill. End of day between 15:00 and 17:00 (depending on weather and/or group decision). 19:30 Dinner in lodge.

  • 3 Day. 08:00 Breakfast. 09:30 Gather together at helipad. 10:00 Take off. Full day Heli-Ski. 13:00 Lunch on the hill. End of day between 15:00 and 17:00 (depending on weather and/or group decision). 19:30 Dinner in lodge.

  • 4 Day.08:00 Breakfast. 09:30 Gather together at helipad. 10:00 Take off. Full day Heli-Ski. 13:00 Lunch on the hill. End of day between 15:00 and 17:00 (depending on weather and/or group decision). 19:30 Dinner in lodge.

  • 5 Day.08:00 Breakfast. 09:30 Gather together at helipad. 10:00 Take off. Full day Heli-Ski. 13:00 Lunch on the hill. End of day between 15:00 and 17:00 (depending on weather and/or group decision). 19:30 Dinner in lodge. OR Onward travel. End of Services (dependent on package chosen)

  • 6 Day.08:00 Breakfast. 09:30 Gather together at helipad. 10:00 Take off. Full day Heli-Ski. 13:00 Lunch on the hill. End of day between 15:00 and 17:00 (depending on weather and/or group decision). 19:30 Dinner in lodge. OR Onward travel. End of Services (dependent on package chosen)

  • 7 Day. 08:00 Breakfast. 09:30 Gather together at helipad. 10:00 Take off. Full day Heli-Ski. 13:00 Lunch on the hill. End of day between 15:00 and 17:00 (depending on weather and/or group decision). 19:30 Dinner in lodge. After dinner transfer to airport. OR Onward travel. End of Services (dependent on package chosen)

  • 8 Day. Onward travel. End of Services.

 

Single Day

During our multy day heli skiing packages whenever possible we accept individuals and solo skiers/boarders bookings for single powder day either in Suusamyr or Karakol - our prime big mountain playgrounds. Due to various reasons we cannot accept more than 3-4 skiers/riders at a time to join a large group. Please note we may require previous backcountry skiing/boarding experince in order to match the group abilities.

Custom single day heli ski/board packages are also available and can be operated at any date regardless the number of people and previous heliski/backcountry experience. Custom single day heli ski/board packages are suitable for group of skiers/riders with similar abilities who are looking for a more private experience.


Backcountry Ski Touring

Backcountry ski touring in Kyrgyz Tien Shan mountains has never been so accessible: international flights arrive to Bishkek Manas airport, visas for Kyrgyzstan are now abolished for many western nationals and days are filled with powder, fresh air and sun. For adventure skiers and riders in search of unusual winter ski touring and splitboarding holidays we offer a selection of backcountry itineraries along with great opportunity to experience Kyrgyz hospitality by staying in our winter backcountry yurt.

 

Yurt Based Backcountry Ski Touring

Nothing beats a powder filled adventure with good friends in Kyrgyz Tien Shan mountains and the yurt based backcountry ski or splitboard experience in Kyrgyzstan is like none other. Hand crafted kyrgyz yurts has been given a shelter to nomads since time immemorial and now we welcome you to our backcountry ski yurt set cozily in Terskei Ala Too backocounty among the towering peaks. The yurt provides direct access to a great variety of finest backcountry ski and snowboard terrain, wide open alpine slopes and scenic glaciers covered with annual snowfalls of up to 2,200 cm. Ski at day time and enjoy fire and dinner in the evening by staying in our warm, wood burning stove heated yurt.

Itinerary

  • 1 Day. Arrive Bishkek. Meet agent and load a vehicle with gear. Long day drive to Karakol for aprox 6 hrs. Lunch on the way. In Karakol we meet guides and continue to trailhead with ex army truck. Skin up the yurt. Final preparations/gear check/avalanche safety briefing. Dinner. Overnight in yurt.

  • 2 Day. Breakfast. Full day backcoutnry ski touring in the area. Lunch on the hill. PM 7:30 Dinner in the yurt.

  • 3 Day. Breakfast. Full day backcoutnry ski touring in the area. Lunch on the hill. PM 7:30 Dinner in the yurt.

  • 4 Day. Breakfast. Full day backcoutnry ski touring in the area. Lunch on the hill. PM 7:30 Dinner in the yurt.

  • 5 Day. Breakfast. Full day backcoutnry ski touring in the area. Lunch on the hill. PM 7:30 Dinner in the yurt.

  • 6 Day. Breakfast. Full day backcoutnry ski touring in the area. Lunch on the hill. PM 7:30 Dinner in the yurt. OR Onward travel. End of Services (dependent on package chosen)

  • 7 Day. Breakfast. Full day backcoutnry ski touring in the area. Lunch on the hill. PM 7:30 Dinner in the yurt.

  • 8 Day. Breakfast. Full day backcoutnry ski touring in the area. Lunch on the hill. PM 7:30 Dinner in the yurt. OR Onward travel. End of Services (dependent on package chosen)

  • 9 Day. Ski out after breakfast. Meet vehicle. Drive to Karakol. Switch vehicles and continue to Bishkek. Lunch on the way. Dinner in downtown. Accommodation in hotel. OR Onward travel. End of Services (dependent on package chosen)

  • 10 Day. Early breakfast. Transfer to airport for your up coming onward journey. End of services.

 

Intro to Backcountry

New to Backcountry Skiing and Alpine Touring? Join our "Intro To Backcountry ski" course to get you away from the lifts and crowd. Whether you plan to ski untracked backcountry terrain or to experience the beauty of alpine ski touring, this weekend course will introduce you to one of the fastest growing winter activities in the world.

Our three-day course is perfect for alpine skiers who want to learn more about backcountry skiing using alpine touring bindings or adapters.

We'll tell you about the most appropriate gear to ski in backcountry, good tricks and techniques with your climbing skins for the uphills and strategies to find the best snow on the downhills.

During the course you will learn about

  • Appropriate clothing and accessories
  • Alpine Touring equipment options
  • Intro to avalanche transceiver, probe, shovel, avalung and floating bags.
  • Uphill touring techniques with climbing skins
  • Step-around turns and kick turns
  • Avalanche hazard recognition and avoidance
  • Downhill group travel techniques
  • How to make emergency sleds out of your skis

 

Requirements

  • Reasonable fitness
  • Intermediate/advanced alpine skills at ski resorts.
  • Previous skiing in ungroomed snow conditions recommended but not essential.

 

Backcountry Yurt Rentals in Kyrgyz Tien Shan

At Ski Pro we are proud to offer ultimate backcountry skiing and boarding experiences for backcountry enthusiasts based on traditional hand made Kyrgyz Yurt. The Ski Pro yurt lies deep in Terskei backcountry and located at 2350 metres above sea level, providing immediate access to some of Kyrgyzstan's best powder skiing which ranges from mellow glades to steep wide open bowls or forested valleys and has an access to surrounding peaks of 3700 metres.

To make it simple for customers we offer two options: guided, fully catered backcountry trips and self guided, fully catered backcountry trips. Self Guided trips provide more freedom in choice of terrain but requires previous backcountry experince as well as avalanche safety and first aid sertificate.

The Yurt offers about 30 square metres of backcountry comfort, and comes with the following amenities:

  • 4 comfy bunk beds with matresses (sleeps 8pp max, bring your own sleeping bag)
  • Wood burn stove with attached snow melter
  • Woods supply
  • A propane cook stove and gas supply for cooking
  • Cookware and Kitchen utensils
  • Water supply
  • Snow shovels
  • Outhouse

Timings: Bookings for yurts are accepted Dec thru May. Please enquire for your specific dates.

Access: Access to the yurt during the winter period is via skin track.

Group size and period: min 4 pax max 8 pax.

Experience: All skiers/riders must be confident to ski/board off piste and all types of snow conditions. Previous backcountry ski/board experience is requested for self guided parties. We reccommend Orientation Guide for at least the first day to orientate with terrain - subject for extra 100 USD/Day.

Gear: Powder skis with minimum 100 mm underfoot, touring bindings or alpine bindings with BCA adapters, skins. Splitboards are required for snowboarders. Personal avalanche safety pack which includes: floating bag (strongly recommended), beacon (must), shovel and probe (must).

Physical Requirements: You must be reasonably fit and comfortable touring for long distances with your own backcountry equipment behind your shoulders.

Vertical: Ascents from the campsite are from 500 to 1500 m in vertical gain, maximum elevations of around 3,700m.

 

Snowshoeing

As snowshoers often say if you can walk - you can snowshoe! Discover winter Kyrgyzstan's Tien Shan mountains while snowshoeing in the backcountry of this beautiful mountain kingdom. Hike across untouched snowy meadows, observe wildlife while moving through quiet fur tree wooded valleys, or gain some elevation by climbing a ridge. We run single day tours around Bishkek - the capital city of Kyrgyzstan. Tours available December thru March. We are happy to offer the tour for every level begginners or expericenced shoers.

 

Snowshoeing Day and Half Day tour

Join us this winter for an amazing day trip up to the Kyrgyz Range of Tien Shan mountains. This area offers a wide range of terrain for all ability levels. With fantastic views of surrounding peaks this full day 7 hour tour will allow you to experience the incredible magic of winter and fulfill your day off with fresh, frozen air!

Itinerary:

  • 09:00 AM Pick up at your place. Drive to the park
  • 10:00 AM Hike thru stunning alpine terrain
  • 12:00 Lunch on the hill OR Drive back to Bishkek (if half day tour)
  • 01:00 PM Hike back OR Drop off at your place (if half day tour)
  • 03:00 PM Drive back to Bishkek.
  • 04:00 PM Drop off at your place.

 

Other Notes

Heli Skiing/Heli Boarding on Saturdays generally ends at 15:00. We will do our best to meet guests desires to heliski / heliboard more if possible, and provide more time, but however, most Saturdays will be finished by 15:00.

Water supply: 0,5L water bottles are provided freely by the breakfast. There is also a water supply of several 5L kegs on board during heli ski tours. However if you have a personal water canteen, we encourage you to bring it with you for your trip. This is how we can protect our enviroment with getting less plastic bottles with us.

Down Days: Bad weather and poor flight conditions may cause a delay or bring changes into our usual shedule. In general we do not have many foul weather days but that is one aspect of your holiday we have absolutely no control over.

  • On average we might experience 1 or 2 down day per week.
  • Down day activities include snow cat or resort skiing, snowshoeing or any relaxing activity that works best with you.

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5. Payments, cancellation charges

LUEX is entitled to demand payment of deposits and outstanding amounts in accordance with the general terms and conditions as well as the terms and conditions of payment of the Service provider of the mediated product or service. Payment shall be collected as instructed by the respective Service provider. It is possible that the method of payment accepted by the Service provider may differ from the standard modes of payment used by LUEX or in Germany generally. The details are to be found in each of the offerings respectively. To the extent that nothing to the contrary has been agreed, the following shall apply:

Following receipt of the payment request, payment of the deposit indicated on the payment request is to be made in a single payment within one week by means of the payment method indicated. The deposit shall be at least 25% of the total price of the travel-related products or services that have been booked. The outstanding amount for the travel-related products or services is to be paid no later than 30 days prior to the commencement of travel as a single payment by means of the payment method indicated without any further request for payment. In the case of tour groups, the Group leader is responsible for ensuring consistent payment processing. The total price of a tour booked at short notice (within 30 days of tour commencement) is due immediately.

If due payments are not made or not made in full and the Traveller/Group leader does not pay after a reminder with a final due date, LUEX or the Service provider are able to withdraw from the particular agreement, unless LUEX or the Service provider is already responsible for a significant flaw, failing or shortcoming at this time. If the Traveller is responsible for the cancellation, LUEX or the Service provider can demand compensation in accordance with the agreed fixed rates for compensation. If nothing else has been stipulated within the offer/travel confirmation, the fixed rate in the event of the Traveller cancelling more than 30 days prior to departure is 25% of the price of the tour. The Traveller/Group leader is entitled to provide evidence of lower costs or costs that did not eventuate, while LUEX is free to calculate and demonstrate substantially higher costs.

LUEX assumes no currency risks. In order to minimise currency risks, LUEX shall exchange the travel payments received into the target currency of the country of the respective Service provider as soon as possible after receipt of payment. In the event of major currency fluctuations, the Traveller/Group leader shall indemnify LUEX against any proven currency exchange losses. Reimbursements shall be made solely by means of bank transfers in the currency of the recipient. Bank fees and charges shall be borne by the Traveller/Group leader.

If the Traveller/Group leader pays by bank transfer, LUEX can only facilitate a smooth booking process if the Traveller/Group leader uses the designated booking ID in the purpose field of the bank transfer which is specified in the request for payment. Otherwise LUEX may not be able to assign the payment to the correct booking. A failure to do that correctly can result in the cancellation of a trip in the worst-case scenario.

If the Traveller wishes to book not as a private individual, but as a business traveller acting on instructions or as a legal representative, this must be noted already during the booking process and cannot be subsequently altered. This can have taxation consequences and should therefore be carefully considered.

The customer shall receive a payment receipt in the form of a booking confirmation from LUEX showing the total price, either paid or to be paid to the Service provider.

 

6. Alterations, cancellations, reimbursements

In the event that a confirmed booking is modified or cancelled, LUEX is to be contacted as quickly as possible in this matter such that a possible solution can be sought in consultation with the Traveller/Group leader. Additional costs that result for LUEX or the Service provider shall be borne by the Traveller/Group leader, whereby LUEX reserves the right to invoice a minimum fee of €50 for changes demanded solely by the Traveller.

Should there be a modification or cancellation by LUEX / the Service provider, LUEX shall also contact the Traveller/Group leader as soon as possible and seek a possible solution.

LUEX notes explicitly that as an intermediary LUEX cannot assume responsibility for the performance of the Service provider. In particular, LUEX offers individual travel-related products and services to exotic destinations. The Traveller recognises that booking and processing these products and services are more difficult and that a higher degree of flexibility is expected of these than for mass tourism.

 

7. Complaints and ratings

Should the Traveller be dissatisfied with an aspect of the travel-related product or service received in a particular case and wish to submit a complaint, they are to approach the Service provider or their representative directly at the location during their current stay so that this person can attempt to solve the problem. LUEX recommends notifying the Service provider in text form that documents the shortcomings, if possible with the aid of photos.

If the problem cannot be resolved during the stay, the Service provider must be contacted within 30 days of returning from the trip. The Service provider should then respond to the correspondence according to the applicable laws and regulations. Receipt should be confirmed in 14 days and a full response received within 28 days. If this is not the case, an explanation for the delay should be received from the Service provider.

Should the travel-related product or service not match the description on the LUEX platform, the customer must approach the Service provider or their representative directly at the location during the customer's stay. LUEX shall support customers with respect to their complaint. LUEX is to be informed of the facts involved in the situation as soon as possible in order to be able to assist in finding a solution.

The Service provider is to be contacted immediately in the event of flight or transportation problems. Customers are to check information and the general terms and conditions given to customers via the Service provider before the commencement of travel.

 

8. Visa, passport and travel regulations

The Traveller/Group leader shall pay attention to the special visa, passport and travel regulations for the Travellers and their country of destination. LUEX makes every effort to inform customers as comprehensively and accurately as possible. To the extent that LUEX draws attention to particular details, this can only be considered as non-binding information. Considering the high number and frequency of possible amendments to regulations, Travellers/Group leaders are requested to contact the relevant embassy/consulate for the particular destination. In this respect LUEX can assume no responsibility whatsoever for any assurance, guarantee, currency or accuracy of the information. The information provided by Travellers’ ministries of foreign affairs are a reliable source with respect to many travel destinations.

It is the sole responsibility of the Traveller/Group leader to ensure that all Travellers are in possession of all requisite travel documents (passport, Visa, etc.) at the commencement of travel and that all Travellers fulfil the health requirements.

 

9. Insurance

To the extent that it is not expressly offered, insurance cover does not constitute part of the travel-related products and services offered. LUEX recommends that customers take out travel insurance, in particular travel cancellation cost insurance and in certain circumstances overseas travel insurance, including an overseas health cover component. LUEX names a reliable partner offering the relevant insurance policies to its customers at: http://www.luex.com/info/insurances.html.

 

10. Liability, responsibility

LUEX depends on the information provided to it by the Service providers with respect to the details of the travel-related goods and services. LUEX has only extremely limited opportunities to check such information with respect to their accuracy and completeness. Consequently, LUEX is unable to provide any guarantees or assurances with respect to the completeness, accuracy or currency of such information. The same applies for any other information made available by third parties.

LUEX is not liable for the availability of the travel-related product or service at the time of booking or for the performance of the booked travel-related product or service by the Service provider.

Within the scope of its performance obligations, LUEX is only liable for any losses that may result in the following cases, irrespective of legal grounds: The statutory regulations shall apply with the following restriction: Liability or minor negligence on the part of LUEX or its vicarious agents is excluded, provided that neither an essential contractual obligation was breached nor is there a case of initial incapacity, impossibility or default on the part of LUEX. Otherwise liability is limited to the value of the travel-related products and services booked, in any case however to predictable and typical losses. The exclusions of liability or facilitation shall apply in the same manner to the executive bodies of LUEX, as well as to their vicarious agents.

Travellers and Group leaders shall be liable to LUEX for each and every reservation/booking that is made in bad faith or with deceitful intent or with erroneous or incomplete personal data. The opportunity to book travel-related goods and services may only be utilised in order to make legal bookings as a Traveller or as a Group leader for a third party. At the same time, in utilising the offerings the Group leader guarantees that they are authorised and are permitted to act in the name of fellow travellers. In the event that there is a breach of these guarantee, the Group leader is liable without limitation to LUEX and their respective Service providers for the losses resulting from the aforesaid person’s actions.

In many countries there are safety standards that differ from those generally found in Europe, Australia or the USA. Travelers/Group leaders are strongly encouraged, also in their own interest, to access information once again immediately before commencing travel in accessible sources, such as the internet pages of the Foreign Office, with respect to changes in the travel regulations and safety warnings for the country of destination.

 

11. Final provisions

Should business terms and conditions or parts of the agreement be or become invalid, the validity of the remaining parts of the agreements shall not be affected.

Amendments or additions to all agreements, including a divergence from these general terms and conditions, are only possible in text form (written, by fax or e-mail). Oral agreements require written confirmation to be valid.

All communication between LUEX and a Traveller/Group leader is to be undertaken by e-mail if possible. The Traveller/Group leader therefore promises to receive and read e-mails and implement the information/instructions from LUEX accordingly. LUEX must be informed immediately of changes in contact details.

All contractual relations between LUEX, its customers and Service providers are subject exclusively to German law - with the exception of the UN Contract for the International Sale of Goods (CISG) convention. Köln shall be the mutually agreed place of jurisdiction for non-German Travellers.

Your personal expert for this trip

Martin Jenner
Head of Sales

Martin, LUEX's Head of Travel, started out skating in the UK, before escaping to the powder of Canadian mountains. He found his way to LUEX through years of chasing snow in winter and waves in France during summer. These days, he manages our surf and snow teams, while squeezing in surf trips to his favorite right-handers at Cokes and Kasabu in the Maldives, or powder missions to the tree-lined runs of Revelstoke. At LUEX, he combines his love for board sports with making sure every trip runs smoothly.

Meet other experts
Julia Heising
Product Manager Snow
Tim Heising
Managing Director

Why book with us

  • Objective Experts
    Knowledgeable
    Independent
    Excellent
  • Finest Selection
    Remote and unique
    Bespoke high-end trips
    Crafted for ultimate satisfaction
  • Convenient bookings
    Convenience with a Personal Touch
    Great Availability
    Safe and Secure Bookings
    Best Price Guarantee
    What our customers say on our
    • trustpilot
      Knowledgeable

      They aren't travel agents with a surf related website, but actual surfers that are experienced in both surfing and the places that they offer travel too.

      Some of the other agents which brag as being leaders in this field are far from it.

      Read more
      trustpilot
      Knowledgeable

      The best by far. Their actual surfers and not just travel agents that have stood up on a foamy once upon a time.
      Having tried every other agent acting in the Maldives and the surfing industry. I have finally found one that actually gets it. They aren't travel agents with a surf related website, but actual surfers that are experienced in both surfing and the places that they offer travel too. Some of the other agents which brag as being leaders in this field are far from it. There has always been some headache such as overbooking, inferior boats, or just general misinformation. These guys get it, finally.

      Jez Browning
      Jez Browning
    • google
      Independent

      He was so helpful answering a million questions over weeks leading up to departure and his suggestions about different boats, itineraries, location and the benefits of a surf guide did not seek to overstate the good things or gloss over the less desirable factors.

      Read more
      google
      Independent

      Wanted to say a huge thank you to Ignacio and the team for helping us put together a fantastic Maldives surf trip! He was so helpful answering a million questions over weeks leading up to departure and his suggestions about different boats, itineraries, location and the benefits of a surf guide did not seek to overstate the good things or gloss over the less desirable factors. They were really constructive, pragmatic and importantly, accurate! Our group of 7 just surfers left Male very very happy men and we already planning our next trip to the Maldives. Have and will continue to recommend LUEX and Ignacio in particular, thank you again for such a great job!! Much appreciated - Adrian from Western Australia.

      Adrian Strang
      Adrian Strang
    • google
      Excellent

      Ignacio was brilliant to deal with - answered all our questions, gave some excellent advice and recommendations which really changed our trip.

      Read more
      google
      Excellent

      We booked Sea Farer for a 10 night stay in the Maldives through Ignacio and had an amazing time!
      Ignacio was brilliant to deal with - answered all our questions, gave some excellent advice and recommendations which really changed our trip. The Sea Farer is the perfect boat - so much space, the crew were excellent and the food was delicious. We were a group of 8 intermediate Aussie surfer girls and this was just the perfect trip for us. It was a once in a lifetime experience and we're grateful that it all worked out so well! Highly recommend this boat, this company and Ignacio. We still can't wipe the smile from our faces :)

      Kindy Kindy
      Sea Farer
      Kindy Kindy
      Sea Farer
    • google
      Knowledgeable

      I really appreciated the quick responses and intimate knowledge he has of the area. Will use them again.

      Read more
      google
      Knowledgeable

      I've done surf trips with many different companies and this is the first time I've felt compelled to write a review. Ignacio went above and beyond setting us with everything we needed for our Mentawai trip. I really appreciated the quick responses and intimate knowledge he has of the area. Will use them again.

      Blair Mathieson
      Blair Mathieson
    • google
      Independent

      Martin and his team have visit all the places they recommend many times, so they definitely know how it is on site and what to look for. This makes a huge different to many other agency's out there who just recommend stuff on average ratings or best commission fee.

      Read more
      google
      Independent

      Thank You Martin, Ignacio and Giulia!
      Outstanding customer Service, best prices and super experience!
      I have booked for the 2nd time with LUEX and I can 100% recommend these guys. They are just nice, they have visit all the places they recommend by themselves and they just take care of your whole trip!
      The two bookings I made was for surfing Maldives. Its not easy to find out how the waves are in the Maldives and which resort is best for your needs and have the best swells at certain times. Martin and his team have visit all the places they recommend many times, so they definitely know how it is on site and what to look for. This makes a huge different to many other agency's out there who just recommend stuff on average ratings or best commission fee.
      price:
      they can match up any price you'll find in the internet, so you won't pay extra for the service even though you should. So why not take advantage of the great service they offer.
      Service:
      Quick response rate (usually same day), really nice guys and no matter what issues you have, they can support you and take care of you. Sometimes they can work out even better deals than you find on the internet.
      I will defiantly come back here next year for more surf trips and also big mountain skiing
      See you in the water :)

      Alexander Kauffmann
      Alexander Kauffmann
    • google
      Excellent

      Ignacio at LUEX was instrumental in helping us design the most epic surf trip ever. He responded quickly to emails, gave excellent insider advice on surfing details and accommodation and was patient and flexible with our booking during the Covid epidemic.

      Read more
      google
      Excellent

      Ignacio at LUEX was instrumental in helping us design the most epic surf trip ever. He responded quickly to emails, gave excellent insider advice on surfing details and accommodation and was patient and flexible with our booking during the Covid epidemic.
      Honestly, it was the best surf trip that our family has ever had. Still glowing in the aftermath of our 2 magical months spent surfing in Indo.
      We will definitely book again with LUEX for our next surf trip to the Maldives or Indo.
      I highly recommend Ignacio as your trip planner.

      Kirsten Wardman
      Kirsten Wardman
    • google
      Knowledgeable

      The best, most knowledgeable and most professional surf tour operators out there. Always a pleasure booking through them.

      Giulio
    • google
      Independent

      Staff from LUEX, especially Tim really professional, helpful and trustful guy.
      Always good advises and best prices.
      Totally reliable and recommendable as travel agency…

      Marc Piwko
    • google
      Excellent

      Booked two surf trips to the maldives with them and excellent process throughout. Excellent communication and everything went really well, which in covid times is not easy. Definitely would 100% recommend to anyone.

      Albert Ollé
    • google
      Knowledgeable

      Martin at LUEX got us set up for a great family surf trip to the Maldives. Appreciated his expertise of the area and service was good overall.

      Kevin Wilson
    • trustpilot
      Independent

      If in doubt - DO IT
      Booked 2 Maldives trips with them now and both were excellent: honest information about locations and always at hand to help. Would highly recommend.

      Lisa Adams
    • google
      Excellent

      We had an awesome trip to the maledives and everything was organised perfectly by LUEX!

      Jakob Hoffmanns
    • google
      Knowledgeable

      LUEX is great at planning your dream surftrip! Good communication, attention with the custumer, fair price and knowledge to provide what you are looking for. Super reccomend!

      Rodrigo de Geus Cervi
    • trustpilot
      Excellent

      Maldives boat trip
      Amazing company. Nothing was too much trouble for LUEX and in particular Martin during these tricky travel times. Boat trip was truly memorable, with superb boat/crew/food and some great waves:)

      Scott Wayman
    • trustpilot
      Excellent

      We only had to think about our flights (which he offered himself to help us too) and we were set to a perfect surf trip. I can’t imagine organizing a surf trip without LUEX next time.

      Read more
      trustpilot
      Excellent

      We had the trip of our lives. Since day 1 Ignacio was so helpful and the organization was perfect. We only had to think about our flights (which he offered himself to help us too) and we were set to a perfect surf trip. I can’t imagine organizing a surf trip without LUEX next time.

      Nicolas Allende
      Nicolas Allende
    • trustpilot
      Excellent

      What a fantastic trip I had!
      Thanks so much to Tim and the entire LUEX crew to seriously go above and beyond to make my trip to the Maldives all that more special. Your prompt communication, attention to detail AND patience was much appreciated.

      Read more
      trustpilot
      Excellent

      What a fantastic trip I had!
      Thanks so much to Tim and the entire LUEX crew to seriously go above and beyond to make my trip to the Maldives all that more special. Your prompt communication, attention to detail AND patience was much appreciated. I always wanted to go surf in the Maldives, but I had no idea A, where to go, and B, where to stay. Tim was kind enough to exchange probably close to 30 emails, taking the time to discuss every single option that was available that matched my budget and preferences. I honestly never had a better customer experience and thought I was in good hands throughout the booking process. Everything lined up perfectly, and I had ten unforgettable days in paradise, surrounded by good people and pumping waves. Again, thanks so much for all your efforts. I'm already planning my next trip and you, Tim, are the first person I will contact.

      Bryce C
      Bryce C
    • trustpilot
      Excellent

      We will be back!
      My wife and I booked through many adventure companies already in the past, but the dedication, support and expertise of LUEX are outstanding. We just booked a trip to the Maldives and have been incredibly happy with all the support and advice we got.

      Read more
      trustpilot
      Excellent

      We will be back!
      My wife and I booked through many adventure companies already in the past, but the dedication, support and expertise of LUEX are outstanding. We just booked a trip to the Maldives and have been incredibly happy with all the support and advice we got. We have never been as far from home and had many questions and concerns that were addressed very timely. They even sent us photos, videos and maps as well as their own experience, which was extremely helpful. We are very excited about our trip and will be back for our next holiday for sure. Thanks so much!

      Logan Meyers
      Logan Meyers
    • google
      Excellent

      Great service! I would always recommend again to book with luex! Especially Martin is really good in finding great deals!

      Lauritz Loske
    • google
      Remote and unique

      I've been on two great backcountry ski trips arranged through LUEX in far flung corners of the planet! Great advice, competitive prices and a very professional, personalised service.

      Martin Watton
    • google
      Bespoke high-end trips

      Great service and top of the line surfing trips

      Ori Burshtine
    • google
      Crafted for ultimate satisfaction

      Ignacio at LUEX was instrumental in helping us design the most epic surf trip ever. He responded quickly to emails, gave excellent insider advice on surfing details and accommodation and was patient and flexible with our booking during the Covid epidemic.

      Read more
      google
      Crafted for ultimate satisfaction

      Ignacio at LUEX was instrumental in helping us design the most epic surf trip ever. He responded quickly to emails, gave excellent insider advice on surfing details and accommodation and was patient and flexible with our booking during the Covid epidemic.
      Honestly, it was the best surf trip that our family has ever had. Still glowing in the aftermath of our 2 magical months spent surfing in Indo.
      We will definitely book again with LUEX for our next surf trip to the Maldives or Indo.
      I highly recommend Ignacio as your trip planner.

      Kirsten Wardman
      Kirsten Wardman
    • google
      Remote and unique

      Martin and the guys at LUEX are extremely knowledgeable, attentive, responsive and have contacts with the coolest places in the best surfing spots across the globe. I have been using them for a long time and plan on keeping doing that for my surfing trips to come!

      Ugo Vitali
    • google
      Bespoke high-end trips

      Amazing service! The product offering and the service from LUEX reps is outstanding. Nacho made sure of having every detail figured out so we could just focus on relaxing and enjoying our holidays! Will book a trip again for sure, hopefully soon!

      Nicolas Roemmers
    • trustpilot
      Crafted for ultimate satisfaction

      Perfect service!!
      I wanted to book a surf camp to learn surfing and had no idea where to go. The web offers trillion of camps and I didn’t know which to book. Giulia from LUEX was fantastic and helped me find the right place.

      Read more
      trustpilot
      Crafted for ultimate satisfaction

      Perfect service!!
      I wanted to book a surf camp to learn surfing and had no idea where to go. The web offers trillion of camps and I didn’t know which to book. Giulia from LUEX was fantastic and helped me find the right place. Had a great time and will definitely come back to LUEX to book my next surf trip.

      Moe Said
      Moe Said
    • trustpilot
      Remote and unique

      Always the best experience to book with LUEX. They are fast to answer, knowledgeable, and they just have a lot options to choose from. Just smooth.

      DerBoss Persönlich
    • trustpilot
      Bespoke high-end trips

      after some surf trips in the past i trusted the guys from luex to arrange a heli boarding trip in bc (coastal range) and i had an amazing experience- what makes the difference is that luex will analyse your profil/skills and try to find the best options for you

      Read more
      trustpilot
      Bespoke high-end trips

      amazing company/crew
      after some surf trips in the past i trusted the guys from luex to arrange a heli boarding trip in bc (coastal range) and i had an amazing experience- what makes the difference is that luex will analyse your profil/skills and try to find the best options for you- they know all the areas and operators first hand because they share your passion- i am looking forward to my next heli trip 1.week of march- gregory / luxemburg

      Gregor Ott
      Gregor Ott
    • trustpilot
      Crafted for ultimate satisfaction

      This was the best finding ever. They are knowledge and personal, and get out of their way to solve and get a solution for you. I will book again with them for sure, as I trust their recommendation.

      Read more
      trustpilot
      Crafted for ultimate satisfaction

      This was the best finding ever. They are knowledge and personal, and get out of their way to solve and get a solution for you. I will book again with them for sure, as I trust their recommendation. James particularly has been very accommodating with last minute trip changes and couldn’t be more grateful. Super recommended!

      Jerusa Moura
      Jerusa Moura
    • trustpilot
      Remote and unique

      I've booked several trips through LUEX already and they always deliver! I've been to Sri Lanka and Indonesia, both on land and doing life aboard and I've had some of the best trips of my life

      Read more
      trustpilot
      Remote and unique

      LUEX always delivers!
      I've booked several trips through LUEX already and they always deliver! I've been to Sri Lanka and Indonesia, both on land and doing life aboard and I've had some of the best trips of my life. Last trip was for my honeymoon in the Ments. Nacho made sure to have all details figured out so we could just kick back and enjoy our trip! Thanks guys!

      Nicolas Roemmers
      Nicolas Roemmers
    • trustpilot
      Bespoke high-end trips

      Awesome experience!
      My husband had a awesome trip on a helicopter snowboarding trip to Canada. Martin was super awesome getting us a great deal and finding a wonderful group for my husband to join as he was traveling alone.

      Cynthia Palmer Dean
    • trustpilot
      Crafted for ultimate satisfaction

      The LUEX crew are a bunch of absolute legends. (...) All the usual sweaty, stressful logistics of tropical surf travel were eliminated so all me and my buddies had to do was relax and enjoy.

      Read more
      trustpilot
      Crafted for ultimate satisfaction

      The LUEX crew are a bunch of absolute legends. Every minute facet of my recent trip to Niyama Resort in the Maldives was seamlessly organised by Tim and the team. All the usual sweaty, stressful logistics of tropical surf travel were eliminated so all me and my buddies had to do was relax and enjoy. They even turned the wind offshore and cranked the swell period to 15s in time for our arrival haha now that's service! Can't wait for the next one, thanks guys and speak soon :)

      Maxwell Roche
      Maxwell Roche
    • google
      Crafted for ultimate satisfaction

      I've been travelling under LUEX advise for 3 years now, and I intend to keep doing it. I had so far 2 different trips to Bali, one alone and other in a group - both were amazing! Now planning Nicarágua. So far all for surfing trips on beginner and intermediate level.

      Read more
      google
      Crafted for ultimate satisfaction

      I've been travelling under LUEX advise for 3 years now, and I intend to keep doing it. I had so far 2 different trips to Bali, one alone and other in a group - both were amazing! Now planning Nicarágua. So far all for surfing trips on beginner and intermediate level. I really like how the process goes super clear and flexible. The agents are really helpful and have your experience at the top of their minds, advising you on seasons, where to go according to your budget, etc. It's a quite simple and pleasurable experience, you just need to think of surfing :) Thank you James and Ignacio particulary (who are actually surfers and I follow on Insta) =)

      Ana Lopes
      Ana Lopes
    • trustpilot
      Convenience with a Personal Touch

      You can trust these guys. Really trust them.
      I've been working with LUEX for several years now and they always deliver. (...) The site is flexible and adapts, allowing you to manage payments in the most appropriate way.

      Read more
      trustpilot
      Convenience with a Personal Touch

      You can trust these guys. Really trust them.
      I've been working with LUEX for several years now and they always deliver. Good on giving advice and suggesting alternatives or add ons that add real value to my surf trips. The site is flexible and adapts, allowing you to manage payments in the most appropriate way.

      João Silva
      João Silva
    • google
      Great Availability

      Quick response rate (usually same day), really nice guys and no matter what issues you have, they can support you and take care of you. Sometimes they can work out even better deals than you find on the internet.

      Read more
      google
      Great Availability

      Thank You Martin, Ignacio and Giulia! Outstanding customer Service, best prices and super experience!
      I have booked for the 2nd time with LUEX and I can 100% recommend these guys. They are just nice, they have visit all the places they recommend by themselves and they just take care of your whole trip!
      The two bookings I made was for surfing Maldives. Its not easy to find out how the waves are in the Maldives and which resort is best for your needs and have the best swells at certain times. Martin and his team have visit all the places they recommend many times, so they definitely know how it is on site and what to look for. This makes a huge different to many other agency's out there who just recommend stuff on average ratings or best commission fee.
      price:
      they can match up any price you'll find in the internet, so you won't pay extra for the service even though you should. So why not take advantage of the great service they offer.
      Service:
      Quick response rate (usually same day), really nice guys and no matter what issues you have, they can support you and take care of you. Sometimes they can work out even better deals than you find on the internet.
      I will defiantly come back here next year for more surf trips and also big mountain skiing
      See you in the water :)

      Alexander Kauffmann
      Alexander Kauffmann
    • google
      Safe and Secure Bookings

      ... And then COVID hit!
      Ignacio at LUEX was an absolute lifesaver and legend, as he worked with the relevant stakeholders to keep postponing and prolonging our booking until we were able to actually get on a flight and go!

      Read more
      google
      Safe and Secure Bookings

      I had initially booked a trip through LUEX to the Mentawai's for my partner's birthday 3 years back... And then COVID hit!
      Ignacio at LUEX was an absolute lifesaver and legend, as he worked with the relevant stakeholders to keep postponing and prolonging our booking until we were able to actually get on a flight and go! We had the most magical time as the first group of guests allowed back on the Aloita island and could not have had a more memorable and remarkable trip! We made lifelong friends, ate the most delicious food and of course, had the most amazing swells! Thank you Ignacio.

      Jana Zafirovska
      Jana Zafirovska
    • google
      Best Price Guarantee

      LUEX is great at planning your dream surftrip! Good communication, attention with the custumer, fair price and knowledge to provide what you are looking for. Super reccomend!

      Rodrigo de Geus Cervi
    • google
      Convenience with a Personal Touch

      Booked two surf trips to the maldives with them and excellent process throughout. Excellent communication and everything went really well, which in covid times is not easy. Definitely would 100% recommend to anyone.

      Albert Ollé
    • google
      Great Availability

      Top service! Super guidance and prompt answers plus very friendly contact. I would absolutely recommend the service of Lineupexplorers!

      Gregor Hausammann
    • google
      Safe and Secure Bookings

      Only 1 week before a highly anticipated, fully paid, dream trip to the Maldives, we found out we were expecting twins, and wouldn’t be able to go on that trip. LUEX went above and beyond to ensure we wouldn’t lose the rights to the trip, which we were able to take 1,5 years later.

      Read more
      google
      Safe and Secure Bookings

      We’ve been using LUEX for yearly surf trips for over 7 years ...(and that already tells you something!). Three years ago, only 1 week before a highly anticipated, fully paid, dream trip to the Maldives, we found out we were expecting twins, and wouldn’t be able to go on that trip. LUEX went above and beyond to ensure we wouldn’t lose the rights to the trip, which we were able to take 1,5 years later. We’ve always had an excellent experience with LUEX, but this episode far exceeded our expectations. Needless to say, we’ve continued booking our trips with LUEX, and highly recommended them to anyone looking for a great costumer service. LUEX - You guys rock!!!!

      Joana Antunes
      Joana Antunes
    • google
      Best Price Guarantee

      I've been on two great backcountry ski trips arranged through LUEX in far flung corners of the planet! Great advice, competitive prices and a very professional, personalised service.

      Martin Watton
    • google
      Convenience with a Personal Touch

      Super quick, detailed information and smooth booking.

      Malte Wigger
    • google
      Great Availability

      Always the best experience to book with LUEX. They are fast to answer, knowledgeable, and they just have a lot options to choose from. Just smooth.

      surfing kiel
    • trustpilot
      Best Price Guarantee

      I have always had the best experience with LUEX and I would never look elsewhere! They are amazing through the whole process and get you the best rates.

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      trustpilot
      Best Price Guarantee

      I have always had the best experience with LUEX and I would never look elsewhere! They are amazing through the whole process and get you the best rates. I have worked with Giulia Manfrini on booking my trip to Fiji and Ignacio (Nacho) Echandi for Mentawais. Both are amazing and you can trust that they will do an amazing job. Look not further when you are booking your epic surf trips. LUEX gets the job done!

      Kento Tamaki
      Kento Tamaki
    • google
      Convenience with a Personal Touch

      Fast, friendly and customized service! Highly recommended

      Gustavo Thibau
    • google
      Great Availability

      All the information I needed were clarified for me many times, since basics information about the Hotels as well as information of the waves, seasons, etc... the answers got back to me very quickly and Giulia (Agent) was very helpful.

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      google
      Great Availability

      I used LUEX for two times '18 and '19, I had very good impressions, all the information I needed were clarified for me many times, since basics information about the Hotels as well as information of the waves, seasons, etc... the answers got back to me very quickly and Giulia (Agent) was very helpful. I look forward plan my next trip soon with them.

      Jorge
      Jorge
    • trustpilot
      Best Price Guarantee

      We had excellent customer service in April to plan our surf holiday with toddler in tow! Despite my hundreds of questions and deliberations Martin was patient and gave honest great advice, he also price matched and we got a great holiday. Would definitely book with them again.

      Abi
    • trustpilot
      Convenience with a Personal Touch

      Trip to the Maledives with LUEX. We booked a perfect trip via LUEX to the Maledives and everything went without any problems!

      Jakob Hoffmanns
    • google
      Great Availability

      We planned this trip prior to Covid and were forced to postpone it a few times. Ignacio was available at all times to help navigate the extensions and answered all our concerns promptly.

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      google
      Great Availability

      Thank you Ignacio and the LUEX team in all your help coordinating my family trip to Fiji .
      We planned this trip prior to Covid and were forced to postpone it a few times. Ignacio was available at all times to help navigate the extensions and answered all our concerns promptly. We have been in contact for well over a year and he never dropped the ball once. We are finally on our way this August!!
      Can’t wait . Thank you Ignacio for all your help.
      And their pricing is amazing as well.

      Alex Galuz
      Alex Galuz
    • trustpilot
      Convenience with a Personal Touch

      The best choice ever!
      Thanks to LUEX for making our surf trip in Maldives on March 2020 amazing. All booking process was excellent, Giulia was GREAT and helped us in every single moment!
      We will definitely use LUEX for our next surf trips.
      Thank you!

      Sanda
    • trustpilot
      Great Availability

      They are super friendly, have fast support to answer all questions/concerns, flexible and have competitive prices.

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      trustpilot
      Great Availability

      LUEX is my go-to site for all surf trips
      LUEX is my go-to site for ordering all my surf trips multiple times per year. They are super friendly, have fast support to answer all questions/concerns, flexible and have competitive prices. I hassle them all the time with questions for potential trips and they always happily answer! thank you guys!

      Amit Klatchko
      Amit Klatchko
    • trustpilot
      Convenience with a Personal Touch

      Having them organise numerous trips to the Maldives For my self and the group of guys I go with, there’s never a problem. Their payment portal is very easy to use and the agents on the islands are always helpful and knowledgeable. A great team

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      trustpilot
      Convenience with a Personal Touch

      The best team for your trip
      Having used tim and the team at LUEX for a number of years on 4 or 5 trips I can’t recommend them highly enough. Having them organise numerous trips to the Maldives For my self and the group of guys I go with, there’s never a problem. Their payment portal is very easy to use and the agents on the islands are always helpful and knowledgeable. A great team

      Mike Bonurelli
      Mike Bonurelli
    • trustpilot
      Convenience with a Personal Touch

      Before the trip, I appreciated prompt responses and user friendly reservation procedure.
      After my trip in Sri Lanka I can say all the suggestions were great.

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      trustpilot
      Convenience with a Personal Touch

      Simply great
      Perfect support for your vacation!
      I received personalized recommendations about travel and surf spots!
      Before the trip, I appreciated prompt responses and user friendly reservation procedure.
      After my trip in Sri Lanka I can say all the suggestions were great.
      Special thanks to James!

      Ilaria
      Ilaria
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        243
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        reviews from highly satisfied customers
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