Discover the snow
Terrain described by the operator
Our Heli-Skiing/Boarding area, one of the largest in the world, is the single most important reason you choose to ski and ride with Northern Escape Heli Skiing. We offer our guests exclusive access to over 7,000 square kilometres, (2,700 sq miles or 1.8 million acres), of spectacular high alpine peaks and perfectly spaced old growth forests. To date we have established over 250 runs, with opportunities to ski/board first descents every day, along with naming rights of course, for many years to come.
We ski/board at elevations between 450 m and 2,450 m (1,500 - 8,000 feet). With runs of more than 2,000 vertical meters (6,500 vertical feet), many of which start high in the alpine and end deep in the valley bottoms well below treeline, you're sure to find what you're looking for! Combine our vast mountain terrain with our huge annual snowfall for the ultimate heli skiing tenure.
Google Earth
If you have google earth, we have the tools for you to check out our ski area. Here is how it works.
- Download Google Earth
- Download these files which will open google earth with all our runs etc.
- Double click the downloaded files and see us on Google Earth.
- Guiding
- Ski Rental
- Snowboard Rental
- Safety Equipment Rental
- Airport Transfer
Your accommodation
- Families
- Couples
- Solo Travelers
- Groups
- Steep and Deep Riders
Our lodges
Beyond heli-skiing/boarding, the success of your holiday is extended to your apres-ski, dining, and sleeping experience. We provide an environment that delivers a tranquil and peaceful atmosphere, in a location that offers a remote setting, while still in close proximity to the airport for your absolute convenience. All of our lodges fulfil these criteria and are individually suited to each of our package options.
Wherever you stay, we are sure that you will enjoy the pampering of our staff. Relax in the hot tub, spoil yourself with a massage, or kick back and enjoy our wine service. Our chefs will treat you to a phenomenal dining experience with an exquisite array of ingredients and flavours, leaving you completely satisfied. You will know a perfect day on this heli-ski vacation.
Northern Escape Lodge Elite Heli Skiing Package
The New Northern Escape Lodge, home to our Elite package, is located on a remote, 50 acre, waterfront estate with a fabulous view over the crystal clear lakes and into the surrounding snow-capped mountains. The lodge is fly in/out only in the winter months offering you a true remote mountain experience. It is perfect for small groups or families that want to book the entire lodge for themselves and offers an intimate, semi-private atmosphere to up to 10 guests.
After an incredible day helicopter skiing or boarding in the magnificent mountains of British Columbia, Canada, relax and enjoy a cold beer or glass of wine in front of the fireplace. Share stories of the day heli-skiing with your friends or family. Then, take in the tantalizing aroma of a five-star dining experience (prepared by our Red Seal chefs) that will satisfy the most discerning of palates
Lodge Amenities Include:
- 10 Single rooms with en-suite bathrooms
- Gourmet meals prepared by our team of International Chefs
- Outdoor Hot Tub
- High-Speed Internet
- Massage services available
Our New Northern Escape Lodge offers you the opportunity to unplug and enjoy the serenity of Canada’s Skeena mountain range during your heli-ski vacation. However, should you require it, the lodge is connected with high-speed wireless Internet. Regardless, the choice is yours!
Your Elite heli-skiing accommodations at the New Northern Escape Lodge include a helicopter transfer from/to the Terrace Regional Airport. Our easy access heli-ski resort offers the opportunity for a full day of helicopter skiing every day, including on the final day of any of our heli-skiing packages. Please click here for Travel and packing Information.
Yellow cedar lodge for classic packages
Yellow Cedar Lodge near Terrace, British Columbia, Canada, is home to our Classic Heli Skiing package. Classic package guests share lodge amenities with guests from our Private Heli Skiing package, who are staying in the Private Chalet that is attached to our Yellow Cedar Lodge. Yellow Cedar Lodge offers a comfortable, boutique atmosphere in a remote mountain lodge, with all the amenities that you would expect.
The mountains that we are proud to call our heli-ski terrain surround your accommodations at Yellow Cedar Lodge. The Lodge was built by hand with Canadian cedar cut from the property on which it sits, on the banks of the Skeena River. The scent of cedarwood is refreshing and revitalizing, and the remote British Columbia scenery is breathtaking.
Yellow Cedar Lodge sleeps up to 18 guests in spacious double or single occupancy rooms, all with en-suite bathrooms. The open dining room and lounge allows our Northern Escape ski guests to share their day and take pleasure in each other’s company. The ski lodge offers high-speed wireless Internet throughout, as well as a sauna, hot tub, weight room, and cardio room. For après-ski, relax in the cosy lounge (or new outdoor Ullr bar) with some late afternoon delicacies and drinks prepared for you by our chefs and bartender. From there, indulge in a massage, a sauna, or a soak in our outdoor Jacuzzi to soothe those muscles; or enjoy a drink and a game of pool or foosball (table soccer) in the downstairs bar.
You’ll enjoy gourmet dinners in our dining room prepared by our outstanding chefs along with divine wine services from our trained serving staff. Everyone on our chef team is Red Seal certified and hired on their skill, experience, and “fit” with the Northern Escape adventure. The menu at Yellow Cedar Lodge is based on continental cuisine, designed to tantalize your taste buds; serving a creation of original and inspired dishes plus regional specialities that take advantage of our location in British Columbia’s Pacific Northwest. In addition to the amazing culinary team, we have an exceptional group of dedicated and passionate employees to ensure that the service level is second to none.
Yellow Cedar Lodge is located only 10 minutes West of the town of Terrace, and 20 minutes from the Terrace Airport. You’ll appreciate the easy access. Just a two-hour flight from Vancouver, British Columbia, Canada, this is one of the easiest lodges to get to in the helicopter skiing industry. You’ll also enjoy the ability to ski/board all day, every day, even on transfer days, plus we offer cat skiing backup! With quick airport to lodge transfers, you will have a relaxed and simple start (and end) to your heli-skiing trip here in Canada. Learn more about our heli-skiing packages.
Pioneer Lodge for A-star Elite package
Located across from Yellow Cedar Lodge, Pioneer Lodge near Terrace, British Columbia, is home to our Private Heli Skiing package. Set back on the mountainside above the mighty Skeena River, Pioneer Lodge is perfect for small groups or families that want the exclusivity of the entire ski lodge for themselves. It offers an intimate, private atmosphere for up to ten ski guests.
After an incredible day helicopter skiing or boarding in the magnificent mountains of British Columbia, Canada, relax and enjoy a cold beer or glass of wine in front of the hearth fireplace. Share stories of the day heli-skiing with your friends or family. Then, take in the tantalizing aroma of a five-star dining experience (prepared by our Red Seal chefs) that will satisfy the most discerning of palates.
After a full day heli-skiing, rejuvenate body and mind with a soak in the outdoor hot tub or pre-book a massage treatment to work out the kinks. Relax at days end in comfortable, newly built, double guest rooms or upgrade to single room accommodations that feature private log cabins (as availability allows).
Our Northern Escape remote lodging offers you the opportunity to unplug and enjoy the serenity of Canada’s Skeena mountain range during your heli-ski vacation. However, should you require it, the lodge is connected with wireless Internet and cell phone reception. Regardless, the choice is yours!
Your Private heli-skiing accommodations at Pioneer Lodge is within a stone's throw of Yellow Cedar Lodge. Both lodges are conveniently located 15 minutes West of town and just 20 minutes from the Terrace Airport. And Terrace is less than a 2-hour flight from Vancouver International airport. Our easy access heli-ski resort offers the opportunity for a full day of helicopter skiing every day, including on the final day of any of our heli-skiing packages.
What awaits you
Northern Escape the best heliskiing experience
If you are looking for an incredibly professional heliski company - this is your choice! Why professional? Because many operators provide a decent set up with cozy lodges, small groups, huge and diverse terrain, plenty of snow, hot tubs etc. NEH offers all of the above and all in very good quality. But what really separates the wheat from the chaff is a well functioning and reliable team behind the scenes. NEH mainly works with long-term staff. The logistics behind the scenes of a heliski operator are super complicated. You have no idea what effort is required to coordinate all skiers, pilots, helicopters, the fuel and so on. You probably want to ski as much as you can without feeling the stress of the whole situation. Whenever a team does not work well together you might notice this with a lot of waiting, slow skiing, time consuming arrival procedures or mistakes in the daily routine. With Northern Escape and their well-trained team you have good chances of getting only the best experience in all respects. As a customer you do not feel any of the stress behind the scenes. At NEH, the "machine" is state-of-the-art, the guides are among the best: ambitous skiing and a relaxed holiday is guaranteed!
Good company and georgeous, sophisticated food
Arriving home at the wooden log-style chalets is very special at Northern Escape. You´ll be treated with some jummy tapas – maybe add a cold beer or some red wine? Thereafter you might relax with your ski buddies in the hot tub? Or even better – go for a massage? The lodging is a very important part of the whole experience. And the incredibly welcoming owners John and Jody plus their daughter Mikaela will make you feel truly at home. They definitely have a talent to create a safe and joyful atmoshpere. Good times - with interesting souls from all over the world!
No down days, this trip is for the real skiers out there
The good company, the absolutely georgeous and sophisticated food prepared by red-seal chefs and an excellent glass of wine provide the perfect recipe to help you recover for the next day. Remember - no down days at Northern Escape, this trip is for the real skiers out there! The snowcats bring you up into the goods even on poor weather and deep powder days.
Northern Escape just introduced some of the most interesting „Unlimited Packages“ in the industry: the Unlimited Package with a twist. The guaranteed vertical is increased as well. If you do not ski more due to bad weather eg - you get a voucher for your next trip. This means unlimited heliskiing with the otherwise risk of overpaying. All in all - a very honest company. Spend your bucks here!
5 reasons to choose Northern Escape Heliski:
- It´s deeper up here. Simply more snow in the North. We are located close to the ocean so we get a lot of dumps!
- Snowcat Back-Up: No down days, ski the freshies on bad weather days!
- Heli Ski a full day on your departure day!
- Easy Access: Two hours by air from Vancouver and only 25 minutes from airport to the Lodge. Relax and ski more!
- Small Groups: Max 6 people fly in the Koala or A-Star Helicopters.
Spa Program
Northern Escape is happy to provide a massage therapy program for our guests. Our therapists incorporate a range of treatments from Swedish relaxation to deep tissue and injury treatment. Particular attention and consideration are taken into account for the needs of skiers and snowboarders.
If you are interested in securing a specific time, we highly recommend booking in advance. If you choose to book your massage in advance, you will be responsible for payment for that allotted time and will be billed upon your check out.
Appointments this year will be booked in multiple open time spaces, so that in the event that you are able to ski later, massages will reflect your return time rather then a specific hour. For example, massage 1 will commence 15 minutes after the helicopters return and each subsequent treatment will proceed accordingly.
In addition, the massage therapists are delighted to offer a thorough stretch class each morning before breakfast to get you limber prior to skiing.
Included
- Heliski Guide services - One ACMG certified guide per group of five/six guests
- Catskiing back-up; ensures you ski every day
- Classic Package Rooms at the Yellow Cedar (Twin Rooms)
- Elite Package Rooms at the Lakefront Lodge (Single Rooms)
- All meals and non-alcoholic beverages
- Use of Barryvox avalanche transceiver
- Use of Snow Pulse Airbag
- Powder Skis and Poles
- All other Safety Equipment
- Transfers from and to Terrace Airpor
Northern Escape Heli-Skiing - The Ultimate Heli Skiing Experience!
Northern Escape Heli Skiing - Beyond the deepest powder imaginable and our spectacular heli skiing / heli boarding terrain, with huge alpine runs and deep open trees, Northern Escape Heli-Skiing guarantees the most heli skiing / heli boarding vertical in the industry. Together with our Snowcat Back-up and Easy Access, our guests are assured of skiing/riding a full day every day and to simply enjoying more deep powder turn after turn every week.
Northern Escape Heli-Skiing is the Ultimate Heliskiing Experience with small groups, Cat Skiing Back-up and 7000 square km (1.8 million acres) of legendary glaciated, alpine and open treed terrain. Our remotelocation in Northwest BC, Canada is easily accessed with several daily direct flights from Vancouver International Airport to Terrace and our lodge is an easy 30 minute drive from the airport.
Our area is renowned for one of the deepest and most reliable snowpacks on the planet and with Cat Skiing back-up we ensure you ski/ride a full day every day. Check out our heli ski terrain and runs with Google Earth and visit our Current Heli Ski Conditions page for up-to-date snow reports and pictures of the day.
Each of Our Lodges offer remote settings with all the amenities you'd expect and unmatched customer service. After heliskiing/heliboarding enjoy the après ski atmosphere in our lounge or outdoor ice bar, indulge in a massage for those sore muscles or sit back and relax in one of our hot tubs. Our Chefs have designed an exquisite culinary experience and with our Sommelier recommended wine list, you are assured of a five star dining experience.
Northern Escape Heli-Skiing - Our Heliski Packages and Information
Northern Escape Heli Skiing offers an Unlimited Vertical Option with a twist, which may be added to any Classic Heli Skiing package. Receive all the benefits of Unlimited Vertical with the added benefit of an increased minimum vertical guarantee and a credit if you don't use it all. You may also be interested in one of our Private Heli Skiing packages; The Yellow Cedar Lodge Private Heli Skiing package or the Exclusive Private Heli Skiing package.
Heli Ski with Northern Escape Heli-Skiing - "It's Deeper up here" - An Unforgettable Heli Skiing Experience
Heli skiing package introduction
Northern Escape Heli-Skiing offers a variety of package choices. Our most popular package, the Classic Package, accommodates 18 guests per week at the Yellow Cedar Lodge, located on the Skeena River. Guests will fly in small groups in either our Koala or A-Star B2 helicopters. Please see Classic Heli Skiing Package for more information
A step up from the Classic Package is our Yellow Cedar Lodge Private Heli Skiing Package. Experience the freedom of having your own private helicopter while saving a few dollars by sharing Yellow Cedar Lodge and its amenities with the other Classic guests.
For the most exclusive private package available, try our Exclusive Private and Semi-Private Packages. Four to ten guests share the ultimate first class experience in our remote waterfront chalet. Your private helicopter, pilot and two guides, along with private chef, massage therapist, and concierge all combine to offer outstanding service. Please see Private Heli Skiing Packages for more information.
Classic heli skiing package information
Our Classic Heli Skiing Package in British Columbia, Canada, includes accommodations at Yellow Cedar Lodge and is our most popular and economical ski package, with three groups of six guests sharing a Koala Helicopter. The Classic ski package offers an intimate experience with only 18 guests each week and may be booked individually or bring your own group. You’ll ski/ride in small groups in our Northern Escape helicopters that depart directly from the lodge each morning.
Our accommodations, near Terrace BC, are provided at Yellow Cedar Lodge on the banks of the Skeena River. Classic Heli Skiing Package guests will enjoy the “boutique” atmosphere and remote setting, as well as the amenities and services of the lodge and its friendly staff. We offer a choice of single or double occupancy rooms, all with en-suite bathrooms.
Yellow cedar lodge private heli skiing package information
Yellow Cedar Lodge in Terrace, British Columbia, Canada, is home to our Classic Heli Skiing package and the Private Heli Skiing package and offers a comfortable atmosphere with all the amenities that you would expect from a secluded mountain ski lodge.
Lodge Location – Yellow Cedar Lodge was built by hand with cedar cut from the property on which it sits, and the scent of the wood is refreshing and revitalizing. The British Columbia scenery is breathtaking since Yellow Cedar Lodge overlooks the world-renowned Skeena River and is surrounded by the mountains that we are proud to call our heli ski terrain.
Lodge Amenities – Yellow Cedar Lodge sleeps up to 18 guests in spacious double or single occupancy rooms, all with en-suite bathrooms. The open dining room and lounge allows our Northern Escape ski guests to share their day and take pleasure in each other’s company. The ski lodge offers high-speed wireless Internet throughout, as well as a sauna, hot tub, weight room, and cardio room. For après-ski, relax in the cozy lounge (or new outdoor Ullr bar) with some late afternoon delicacies and drinks prepared for you by our chefs and bartender. From there, indulge in a massage, a sauna, or a soak in our outdoor Jacuzzi to soothe those muscles; or enjoy a drink and a game of pool or foosball (table soccer) in the downstairs bar.
Lodge Dining – You’ll enjoy gourmet dinners in our dining room prepared by our highly qualified chefs along with divine wine services from our trained serving staff. Everyone on our chef team is Red Seal certified and hired on their skill, experience, and “fit” with the Northern Escape adventure. The menu at Yellow Cedar Lodge is based on continental cuisine, designed to tantalize your taste buds; serving a creation of original and inspired dishes plus regional specialties that take advantage of our location in British Columbia’s Pacific Northwest. In addition to the amazing culinary team, we have an exceptional group of dedicated and passionate employees to ensure that the service level is second to none.
Easy Access – Located only 10 minutes West of the town of Terrace, and 20 minutes from the Terrace Airport, you’ll appreciate the easy access. Just a two-hour flight from Vancouver, British Columbia, Canada, this is one of the easiest lodges to get to in the helicopter skiing industry. You’ll also enjoy the ability to ski/board all day, every day, even on transfer days, plus we offer cat skiing backup! With quick airport to lodge transfers, you will have a relaxed and simple start (and end) to your heli boarding or heli skiing packages.
Private heli skiing package information
Our Private Heli Skiing Package allows you to explore our vast ski area with your chosen few friends in your own private helicopter. It offers the exclusivity and flexibility of having your own helicopter waiting on only you and your group while maximizing your value by sharing the lodge, its amenities, and the dining experience with the Classic Package Heli Ski guests.
Accommodations are offered in your own private chalet, adjacent to Yellow Cedar Lodge, in single occupancy rooms with en-suite bathrooms rooms. Enjoy the evenings with new friends after the day’s ultimate heli skiing experience with only you and your chosen few in your private helicopter.
Private Heli Skiing Packages are sold on a group basis and can accommodate up to five heli skiers/heli boarders. They offer guaranteed flight time, Unlimited Vertical heli skiing/heli boarding and you will be accompanied by two fully certified heli ski guides.
Elite Heli Skiing Package
Offering an intimate experience for eight to ten guests in your own private mountain lodge, our Elite Heli Ski package includes helicopter skiing or boarding in two groups of four or five guests, plus a guide. Guests will enjoy the “boutique” mountain experience as well as the amenities and services of our friendly staff at Pioneer Lodge.
The Elite Helicopter Ski Package may be booked individually but is ideal for a private group or family who want to charge hard and ski lots, or alternatively, prefer to relax and ski at a leisurely pace with no pressure from other groups.
Accommodation for our Elite Heli Skiing Package guests is provided at the Pioneer Lodge on the mountainside above Skeena River near Terrace, British Columbia, Canada. Pioneer Lodge is just across the road from our main lodge and only a short drive from the Terrace airport. We offer double rooms and optional single rooms as availability allows, all with en-suite bathrooms.
Unlimited Vertival Heli Skiing
Northern Escape Heli Skiing in Terrace, British Columbia, Canada, offers the industry’s leading vertical guarantee.
Add the Unlimited Vertical Option, to either the Classic Ski package or the Elite Ski package, and you’ll not only get unlimited helicopter skiing or boarding, but also your minimum vertical guarantee is increased.
There are never any extra vertical charges, and if you are unable to ski/ride at least the increased minimum guarantee due to poor weather or mechanical breakdown, you are credited the balance toward your next Canadian ski trip with us.
Averaging 44,000 Vertical Meters
The age-old vertical guarantee of 30,300 vertical meters (100,000 vertical feet) per week that the helicopter ski industry has used for years isn’t sufficient any more for most of our guests. With seven full days of heli skiing/ boarding in one of the world’s largest heli skiing locations, we now easily average over 44,000 vertical meters (145,000 feet) in a week!
Book the Unlimited Vertical Option with your ski package, or add it any time up until the final balance is due, no less than 12 Weeks prior to the commencement of your ski vacation package.
With small group heli skiing, our Cat Skiing Backup program, and updated equipment such as really fat skis, we find that we are skiing more than ever before.
The Unlimited Vertical Heli Skiing Option is just that, an option.
Stick with the Classic or Elite Ski Package base price and the standard vertical…or opt for the upgrade to the Unlimited Vertical option and never pay any extra vertical charges. It’s the best way to experience all of our beautiful, natural, British Columbia heli skiing terrain.
Cat Skiing
With the development of our Cat Skiing Backup area and one of the world’s largest helicopter skiing locations, we have made every effort to ensure you have the best skiing and riding experience possible! Although we know that Mother Nature is always in charge, we have upped the odds that you will get to ski every day.
Northern Escape’s 5,500 sq. kilometer heli skiing terrain near Terrace, in the remote Northwest of British Columbia, Canada, is renowned for providing one of the deepest, most reliable, snow-packs on the planet. It is no secret that all that deep fluffy powder doesn’t fall from blue skies. It snows up here, and it is Deeper Up Here!
When It Snows to Heavy to Fly
Along with all that snow may come some challenging flying conditions. When it’s snowing too heavily to fly a helicopter safely to our remote British Columbia mountain peaks, we simply switch to our Cat Skiing Backup. All of our helicopter skiing packages include a reserved seat in our Cat Skiing Backup program and our snowcats are always ready and standing by.
Over the season, our seven day packages average six and a half days of heli skiing and one half day in our Cat Skiing Backup program each week. Check out the Unlimited Vertical Heli Skiing Option as unlimited vertical is nice to have when you ski/ride nearly every day of your package.
Cat Ski Area – 29 Sq. KMs (7000 Acres)
Our Cat Skiing Backup area encompasses over 29 square km’s (7,000 acres), which is nearly the size of North America’s largest resort and has over 50 km’s (31 miles) of snow roads; offering some of the best tree skiing within our tenure. With an average ski run length of over 600 meters (2,000 vertical feet), it is a powder paradise with everything from steep trees to pillows and open bowls.
When it’s storming and the snow is lying deep in the trees, instead of waiting in the lodge playing “Go Fish”, you will be enjoying some of the deepest powder skiing/boarding imaginable, thanks to our Cat Skiing Backup program.
If the weather clears enough to fly while we are out Cat Skiing, the helicopter will pick us up and we seamlessly continue our day of deep powder Heli Skiing. Conversely, if we’re Helicopter Skiing and the weather starts to change for the worse, we will meet the Snowcats and switch to deep powder Cat Skiing.
Getting here is easy
Our Easy Access will Save You Travel Time and Expense
Getting to Northern Escape Heli-Skiing in Terrace, BC, is easy with only a two-hour flight from Vancouver International airport. Our lodge has a remote feel and setting, yet is located just a few minutes outside the city of Terrace along the banks of the Skeena River. Terrace is the business hub of the north and the regional airport has recently been upgraded with a modern radar landing system. This helps keep the airport open and the flights on schedule which ultimately reduces delays and cancelled flights. In comparison with other ski lodges, you will likely save two days of travel time on your trip as well as extra hotel and associated costs. Plus, in this day and age, time is money!
When you arrive in Terrace, you are greeted by Northern Escape’s friendly staff and whisked off to the lodge with an easy thirty-minute drive; just sit back relax and enjoy the sights. Most guests are enjoying dinner at the lodge the same day they leave the comforts of their home. On the last day of your package, you ski/ride a full day then head back to the lodge to get cleaned up and have dinner before you head to the airport. With the accessibility of Northern Escape Heli-Skiing, you are guaranteed a full day of skiing/boarding everyday of your package! Once in Vancouver, depending on your home location, many guests catch a red eye home while others stay the night at the Fairmont where they receive preffered rates.
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If due payments are not made or not made in full and the Traveller/Group leader does not pay after a reminder with a final due date, LUEX or the Service provider are able to withdraw from the particular agreement, unless LUEX or the Service provider is already responsible for a significant flaw, failing or shortcoming at this time. If the Traveller is responsible for the cancellation, LUEX or the Service provider can demand compensation in accordance with the agreed fixed rates for compensation. If nothing else has been stipulated within the offer/travel confirmation, the fixed rate in the event of the Traveller cancelling more than 30 days prior to departure is 25% of the price of the tour. The Traveller/Group leader is entitled to provide evidence of lower costs or costs that did not eventuate, while LUEX is free to calculate and demonstrate substantially higher costs.
LUEX assumes no currency risks. In order to minimise currency risks, LUEX shall exchange the travel payments received into the target currency of the country of the respective Service provider as soon as possible after receipt of payment. In the event of major currency fluctuations, the Traveller/Group leader shall indemnify LUEX against any proven currency exchange losses. Reimbursements shall be made solely by means of bank transfers in the currency of the recipient. Bank fees and charges shall be borne by the Traveller/Group leader.
If the Traveller/Group leader pays by bank transfer, LUEX can only facilitate a smooth booking process if the Traveller/Group leader uses the designated booking ID in the purpose field of the bank transfer which is specified in the request for payment. Otherwise LUEX may not be able to assign the payment to the correct booking. A failure to do that correctly can result in the cancellation of a trip in the worst-case scenario.
If the Traveller wishes to book not as a private individual, but as a business traveller acting on instructions or as a legal representative, this must be noted already during the booking process and cannot be subsequently altered. This can have taxation consequences and should therefore be carefully considered.
The customer shall receive a payment receipt in the form of a booking confirmation from LUEX showing the total price, either paid or to be paid to the Service provider.
6. Alterations, cancellations, reimbursements
In the event that a confirmed booking is modified or cancelled, LUEX is to be contacted as quickly as possible in this matter such that a possible solution can be sought in consultation with the Traveller/Group leader. Additional costs that result for LUEX or the Service provider shall be borne by the Traveller/Group leader, whereby LUEX reserves the right to invoice a minimum fee of €50 for changes demanded solely by the Traveller.
Should there be a modification or cancellation by LUEX / the Service provider, LUEX shall also contact the Traveller/Group leader as soon as possible and seek a possible solution.
LUEX notes explicitly that as an intermediary LUEX cannot assume responsibility for the performance of the Service provider. In particular, LUEX offers individual travel-related products and services to exotic destinations. The Traveller recognises that booking and processing these products and services are more difficult and that a higher degree of flexibility is expected of these than for mass tourism.
7. Complaints and ratings
Should the Traveller be dissatisfied with an aspect of the travel-related product or service received in a particular case and wish to submit a complaint, they are to approach the Service provider or their representative directly at the location during their current stay so that this person can attempt to solve the problem. LUEX recommends notifying the Service provider in text form that documents the shortcomings, if possible with the aid of photos.
If the problem cannot be resolved during the stay, the Service provider must be contacted within 30 days of returning from the trip. The Service provider should then respond to the correspondence according to the applicable laws and regulations. Receipt should be confirmed in 14 days and a full response received within 28 days. If this is not the case, an explanation for the delay should be received from the Service provider.
Should the travel-related product or service not match the description on the LUEX platform, the customer must approach the Service provider or their representative directly at the location during the customer's stay. LUEX shall support customers with respect to their complaint. LUEX is to be informed of the facts involved in the situation as soon as possible in order to be able to assist in finding a solution.
The Service provider is to be contacted immediately in the event of flight or transportation problems. Customers are to check information and the general terms and conditions given to customers via the Service provider before the commencement of travel.
8. Visa, passport and travel regulations
The Traveller/Group leader shall pay attention to the special visa, passport and travel regulations for the Travellers and their country of destination. LUEX makes every effort to inform customers as comprehensively and accurately as possible. To the extent that LUEX draws attention to particular details, this can only be considered as non-binding information. Considering the high number and frequency of possible amendments to regulations, Travellers/Group leaders are requested to contact the relevant embassy/consulate for the particular destination. In this respect LUEX can assume no responsibility whatsoever for any assurance, guarantee, currency or accuracy of the information. The information provided by Travellers’ ministries of foreign affairs are a reliable source with respect to many travel destinations.
It is the sole responsibility of the Traveller/Group leader to ensure that all Travellers are in possession of all requisite travel documents (passport, Visa, etc.) at the commencement of travel and that all Travellers fulfil the health requirements.
9. Insurance
To the extent that it is not expressly offered, insurance cover does not constitute part of the travel-related products and services offered. LUEX recommends that customers take out travel insurance, in particular travel cancellation cost insurance and in certain circumstances overseas travel insurance, including an overseas health cover component. LUEX names a reliable partner offering the relevant insurance policies to its customers at: http://www.luex.com/info/insurances.html.
10. Liability, responsibility
LUEX depends on the information provided to it by the Service providers with respect to the details of the travel-related goods and services. LUEX has only extremely limited opportunities to check such information with respect to their accuracy and completeness. Consequently, LUEX is unable to provide any guarantees or assurances with respect to the completeness, accuracy or currency of such information. The same applies for any other information made available by third parties.
LUEX is not liable for the availability of the travel-related product or service at the time of booking or for the performance of the booked travel-related product or service by the Service provider.
Within the scope of its performance obligations, LUEX is only liable for any losses that may result in the following cases, irrespective of legal grounds: The statutory regulations shall apply with the following restriction: Liability or minor negligence on the part of LUEX or its vicarious agents is excluded, provided that neither an essential contractual obligation was breached nor is there a case of initial incapacity, impossibility or default on the part of LUEX. Otherwise liability is limited to the value of the travel-related products and services booked, in any case however to predictable and typical losses. The exclusions of liability or facilitation shall apply in the same manner to the executive bodies of LUEX, as well as to their vicarious agents.
Travellers and Group leaders shall be liable to LUEX for each and every reservation/booking that is made in bad faith or with deceitful intent or with erroneous or incomplete personal data. The opportunity to book travel-related goods and services may only be utilised in order to make legal bookings as a Traveller or as a Group leader for a third party. At the same time, in utilising the offerings the Group leader guarantees that they are authorised and are permitted to act in the name of fellow travellers. In the event that there is a breach of these guarantee, the Group leader is liable without limitation to LUEX and their respective Service providers for the losses resulting from the aforesaid person’s actions.
In many countries there are safety standards that differ from those generally found in Europe, Australia or the USA. Travelers/Group leaders are strongly encouraged, also in their own interest, to access information once again immediately before commencing travel in accessible sources, such as the internet pages of the Foreign Office, with respect to changes in the travel regulations and safety warnings for the country of destination.
11. Final provisions
Should business terms and conditions or parts of the agreement be or become invalid, the validity of the remaining parts of the agreements shall not be affected.
Amendments or additions to all agreements, including a divergence from these general terms and conditions, are only possible in text form (written, by fax or e-mail). Oral agreements require written confirmation to be valid.
All communication between LUEX and a Traveller/Group leader is to be undertaken by e-mail if possible. The Traveller/Group leader therefore promises to receive and read e-mails and implement the information/instructions from LUEX accordingly. LUEX must be informed immediately of changes in contact details.
All contractual relations between LUEX, its customers and Service providers are subject exclusively to German law - with the exception of the UN Contract for the International Sale of Goods (CISG) convention. Köln shall be the mutually agreed place of jurisdiction for non-German Travellers.
Operator's address
True North Heli-Skiing Ltd.Terrace V8G 4A2
Canada
Operator's GT&C
Policies and Conditions for Northern Escape Heli Skiing
The Organizer
True North Heli-Skiing Ltd. (hereinafter called TNHS) is the licensed operator for all packages and activities offered by Northern Escape Heli-Skiing (NEHS), which is the Organizer of all packages described on this website. Any travel agency representing NEHS is only a mediator.
Registration, Deposit and Payment
Due to the nature of this vacation, commitments must be made well in advance of your package commencement with us. Therefore, NEHS requires a non-refundable deposit of $1,500.00 per 3 or 4 day package, $2,000.00 per 7 or 5 day package, and $2,500 for all Private Packages which must be received by NEHS or your Travel Agency within 10 days of confirmation of your reservation. All payments are payable to Northern Escape Heli Skiing or to your Travel Agency.
Payment of the balance of your reserved package is due 12 weeks prior to the commencement of your package. Reservations may be cancelled without notice to the guest if full payment has not been received by NEHS on the due date. For bookings made less than 12 weeks prior to the package commencement, the full package price is due at time of booking.
Non-refundable deposits may be made by Cash, Cheque, Bank Draft, Bank Wire, Credit Card. Final Payments may also be made by Cash, Cheque, Bank Draft, Bank Wire or Credit Card. Northern Escape Heli Skiing utilizes a payment App, Flywire, for all payments. Credit Card payments made directly to Northern Escape Heli Skiing, outside the Flywire app, are subject to a 3% service charge.
Northern Escape Heli-Skiing reserves the right to amend prices and/or polices without notice.
Covid-19 Booking Policies and Conditions Simplified
Valid for New 2021/2022 Season Bookings received after Jan 1, 2021
Cancelation Due to the ongoing Covid-19 Pandemic
- If due to the ongoing Covid-19 Pandemic Canadian borders remain closed to non-essential travel from outside Canada, Travelers coming into Canada (and/or BC) are required to quarantine (self-isolate) for 14 days or Government-imposed travel restrictions do not allow you to leave your country of residence, Northern Escape Heli Skiing will offer you the following options:
- Move 100% of funds paid to a booking in the 2022/2023 season with no price increase and no change fee.
- A Credit valid for 100% of funds paid valid for 3 seasons
- A full 100% refund if the above options are not acceptable
Cancellations
If it becomes necessary for you to cancel your reservation, we require written notification by registered mail. All deposits for cancellations made more than 12 weeks prior to the package commencement date are NON-REFUNDABLE and will be retained by NEHS.
For cancellations made less than 12 weeks prior to the package commencement date, the total package price is due in full and is NON-REFUNDABLE. If the cancelled reservation can be re-sold to another guest that assumes the contractual obligations, and only if the cancelled space is still available, a change of reservation fee of $250 will apply.
Refunds
All packages are sold in units beginning and ending on a specific date. No refund is given, in whole or in part, for un-used days due to late arrival or early departure. In addition, no refund is given for any unused portion of your package due to poor physical fitness, skiing/boarding ability, illness or injury. There is no refund if you choose not to participate in any activity or to return to the lodge early. Your vertical each day, whether by Heli or by Snowcat back-up, is cumulative and will be posted for you to keep track of.
Extra Vertical or Vertical Refund
(Classic and Elite Packages)
Extra vertical is available at $152.00 per 1,000 m ($46.00 per 1,000 feet). If, due to poor weather or mechanical breakdown only, you are unable to ski/board the vertical guaranteed in your package (see table below), Northern Escape Heli Skiing will refund $152.00 per 1,000 m ($46.00 per 1,000 feet) for the unskied/boarded portion of your package.
(Private Packages)
Private packages include Unlimited Vertical and guaranteed Snowcat Back-up. The packages also have a minimum guaranteed flight time of 1 hour per day averaged over the package duration. If due to poor weather or mechanical breakdown only, you are unable to fly the min guaranteed flight time included in the Private Package, Northern Escape Heli-Skiing will refund $215 per 0.1 hour for the unused portion of your package.
Vertical Refund Policy for Unlimited Vertical Option
(Classic and Elite Packages)
If, for any reason, you are unable to ski/board the guaranteed vertical in your Unlimited Vertical Option (see table below), you will be refunded at $152 per 1,000m ($46 per 1,000 feet) for the unskied/boarded portion of the Unlimited Vertical Option.
Package Minimum Guarantees
3 DAY4 DAY5 DAY7 DAYCLASSIC PACKAGEIncluded: 13,000m (43,000 ft)
Guarantee:10,300 m (34,000 ft)
Included: 17,425m (57,500 ft)
Guarantee:14,000 m (46,000ft)
Included: 21,800m (72,000 ft)
Guarantee: 17,000 m (56,000 ft)
Included: 30,300m (100,000ft)
Guarantee: 24,350 m (80,000 ft)
ELITE PACKAGEIncluded: 13,000m (43,000 ft)
Guarantee:10,300 m (34,000 ft)
Included: 17,425m (57,500 ft)
Guarantee:14,000 m (46,000ft)
Included: 21,800m (72,000 ft)
Guarantee: 17,000 m (56,000 ft)
Included: 30,300m (100,000ft)
Guarantee: 24,350 m (80,000 ft)
UNLIMITED VERTICAL OPTIONIncluded: Unlimited
Guarantee: 15,850 m (52,000 ft)
Included: Unlimited
Guarantee: 21,000 m (69,000 ft)
Included: Unlimited
Guarantee: 26,200 m (86,000 ft)
Included: Unlimited
Guarantee: 36,500 m (120,000 ft)
PRIVATE PACKAGE3 hrs4 hrs5 hrs7 hrs
Evacuation Insurance
Evacuation Insurance may be purchased with Northern Escape Heli Skiing upon your arrival for $15/day. This will cover the cost of helicopter evacuation from the field in case of injury while heli skiing.
Medical/Interruption/Trip Cancellation Insurance
We highly recommend you carry Medical insurance that provides coverage for heli skiing in Canada. Trip cancellation insurance and Interruption insurance are also highly recommended.
Lifestyle Financial Services offers comprehensive coverage for these insurances. Click here for a quote.
Your personal expert for this trip
Martin, LUEX's Head of Travel, started out skating in the UK, before escaping to the powder of Canadian mountains. He found his way to LUEX through years of chasing snow in winter and waves in France during summer. These days, he manages our surf and snow teams, while squeezing in surf trips to his favorite right-handers at Cokes and Kasabu in the Maldives, or powder missions to the tree-lined runs of Revelstoke. At LUEX, he combines his love for board sports with making sure every trip runs smoothly.
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