
Discover the snow
- Guiding
- Airport Transfer
Your accommodation
- Families
- Couples
- Solo Travelers
- Groups
The exclusive Viking Heliskiing lodges are located on the Þverá farm in the valley of Ólafsfjörður. The lodges are nestled into the foot of one of our favorite runs called “homerun” and surrounded by towering mountains with the ability to end your ski-day on the “homerun” skiing down to the main lodge and guest cabins.
The main lodge consists of the luxurious dining area, where our chef prepares a top notch three course meal for our guests. You will savor gourmet meals made with fresh and local food such as goose, lamb and arctic char. After an active day in the mountains loosen your muscles, have a glass of wine and enjoy the relaxation of the geothermal water in our indoor hot tub. You may also enjoy sitting down at the bar in the main lodge aside the hot tub and unwind with a pint of the Icelandic Viking beer and watch our chef prepare the dinner.
Our main lodge also is equipped with a pool table and dart board to challenge your friends to a game or two. We have our own indoor garden with a banana tree, grape vines, blueberries, and mint plants. Sit beside the lush green flora in one of our new comfortable patio chairs or couches and read a book or chat. As we open our windows in the spring ski-season it is most beautiful to hear the birds singing as the migrate back to the Ólafsfjorður valley.
Our guests will have their own 100m² Cabins that have two bedrooms, a living room and a private geothermal water jacuzzi. In all lodges there are new quality mattresses made up with comfortable linen, soft towels and warm blankets. With only a few minute walk at the furthest from the main lodge, you will feel peace and privacy in your guest cabin as snow covered mountains reside next to you.
In addition, we have our own ski-shop located next to the lodge where we keep all of our ski gear and surfboards. Inside we have our ski racks full of the latest skis and snowboards provided to us by K2, as well as the top quality backcountry and avalanche safety equipment from BCA. We can mount, tune, and wax anything. We provide, and you ride!
What awaits you
4 reasons to choose Viking Heliskiing:
- Remote, untracked terrain!
- Huge variety of trip options and add-ons to customize the perfect experience.
- Excellent choice for late spring or early summer when the resorts down south are getting slushy.
- Overnight trips include accommodation and all meals for an easy, hassle-free trip!
Snowy winters on the Troll peninsula of Iceland
In the far north of Iceland, untouched expanses of soft, fluffy powder are waiting for you, and Viking Heliskiing can take you there. Ólafsfjörður is known for its spectacularly snowy winters and breathtaking landscapes, but after a visit there, you’ll remember its epic snow and fun terrain. Viking Heliskiing is based in Ólafsfjörður and Tröllaskagi (Troll peninsula) in the north of Iceland. Led by two former Olympic skiers and a powerfull team of certified heliski guides, Viking Heliskiing can take you to some of the most exciting and challenging terrain in Europe. Whatever you’re looking for, you’ll find it in Iceland. The guides at Viking Heliskiing provide a personalized service, working with only small groups and choosing terrain that meets your requirements, whether you want steep and deep, or wide open glacier cruising
Viking Heliskiing offers a variety of packages, from 2 day trips up to 7 day trips. Our guest will have to choose between our Special package, Semi Private package or a Private package all depending on how they want to spend their heliskiing adventure with Viking Heliskiing. Our guests will stay at the exclusvie Viking Heliskiing lodge Þverá in the valley of Ólafsfjörður fjord. The lodge is sorrounded by towering mountains with the ability to end your ski-day skiing down to the main lodge and guest cabins.
Various adventures and exclusive accomodation
You will stay in one of our 100m² cabins with a private hot tub. At the main lodge you will enjoy gourmet 3 course meals that our chef prepares made with fresh Icelandic and local food such as goose, lamb and arctic char. After an active day in the mountains you can loosen your muscles, have a glass of wine and enjoy the relaxation of the geothermal water in our indoor hot tub or at our new sauna. You may also enjoy sitting down at the bar in the main lodge aside the hot tub and unwind with a pint of the Icelandic Viking beer and watch our chef prepare the dinner. Our main lodge is also equipped with a pool table and dart board to challenge your friends to a game or two.
Let our talented guides take you to the incredible terrain that the Troll Peninsula has to offer. Whether it is shreding the powder in March and watching the Northern lights in the evening, or skiing in the stable spring corn snow from summitt to sea and watch the midnight sun in the end of May, a trip to Viking Heliskiing is a dream come true for every skier.
In the area there are plenty of other activities available such as a visit to craft breweries, Icelands only luxury beer spa, whale whatcing, sea angling, horse back riding, snorkeling, museums etc. Name it and we do it. The Viking crew will take good care of you and make sure that you stay will be unforgettable. Adventure is waiting and LUEX and Viking Heliskiing can make your adventure dreams come true!
A sample of adventures Viking Heli-Skiing offers
Sea Hunting and sea Angling
After a great day Heli-skiing in the beautiful Arctic mountain in Trollaskagi Peninsula we take our boat from Siglufjörður or Ólafsfjörður harbors and go duck and black bird hunting by the coastline of the Tröllaskagi peninsula. We take fishing rods along as well for sea angling and fish for cod, haddock, coal fish, whiting, red fish, catfish, dab, rough dab, plaice and halibut if lucky. This is an experience you do not want to miss out on. In the evening our chef will prepare a gourmet dinner out of the catch.
Whale watching
The beautiful Eyjafjörður has one of the best whale watching scenes in the world! Our partner Arctic Sea Tours operates a licensed oak passenger boat, built and equipped to meet the strict standards of the Icelandic Maritime Administration. Exploring the the sea life in the North Atlantic is a unique and an unforgettable experience.
Mývatn Nature baths
In Mývatn in North Iceland you will find the great Nature baths. The lagoon itself is a man-made construction, the bottom is covered by sand and gravel. The characteristics of the water are unique in many ways. It contains a large amount of minerals, is alkaline and well suited for bathing. The water temperature is about 130°C when it flows into the huge basin beside the lagoon itself and forms an impressive, man-made hot spring. Altogether, the lagoon and the basin contain around 3.5 million litres of water with a temperature of 36 – 40°C.
The inhabitants of the Mývatn region have been enjoying healthy bathing in the hot geothermal springs ever since Iceland was settled by the vikings. There is heat in the earth, hot springs sizzle in the fissures all around and nowhere else in Iceland does such pure steam rise from the earth, free from sulphur vapours or any other pollution.
Grettislaug natural pool in the Viking area
After a busy day in the mountains, there is nothing better than flying over to Skagafjörður and relax in the natural pool of Grettislaug. It is named after Grettir "the strong" Ásmundarson after he bathed there in 1031 after swimming from the island Drangey to get firewood. The water in Grettislaug is approximately 40°C. There is something adventurous about taking a dip in one of the historic pools in Iceland. After the bath we fly back to Siglufjörður where our master chef will prepare a delicious dinner.
Horseback riding tours
Experience Iceland's unique wilderness on horseback. If there is any energy left in our skiers after a hard day in the mountains, we will go to an old Icelandic horse farm in Eyjafjörður.
The Icelandic horse is a five-gaited breed, famous for its smooth tölt or flying pace. It is known for its sure-footedness, strength and ability to cross rough terrain, as well as its kind nature. The Icelandic horse has served the Icelandic people well throughout the ages ever since the vikings first set foot on Icelandic soil. In recent years, breeding, taming and trading the Icelandic horse is no longer only the main hobby of many Icelanders but has grown into a profitable industry as the horse's qualities and distinctive characteristics has gained popularity amongst horse enthusiasts in northern and central Europe.
Two Day Package
Inclusions
- 2 days heliskiing
- 2,5 hours helicopter flight time (14 runs) (Semi private & private)
- 2 hours (Special)
- 4 skiers with one or two guides
- 2 nights accommodation at Viking Heliskiing Lodge
- All meals. Breakfast, lunch, dinners and Aprés ski snacks
- Guide services
- Safety training and use of safety gear (BCA)
- K2 freeride skis with Marker bindings and K2 ski poles
- One day of sea hunting/fishing
- All ground transportation in the skiing area and pickup/dropoff at Akureyri airport is free of charge
Exclusions
- International and domestic airfares
- Personal insurance
- Wine and spirits
- Massage
- Extra flight time. € 2.900.- per hour divided by the number of skiers.
Three Day Package
Inclusions
- 3 days heliskiing
- 4 hours helicopter flight time (21 runs) (Semi private & private)
- 2.5 hours helicopter (Special)
- 4 skiers with one or two guides
- 3 nights accommodation at Viking Heliskiing Lodge
- All meals. Breakfast, lunch, dinners and Aprés ski snacks.
- Guide services
- Safety training and use of safety gear (BCA)
- K2 freeride skis with Marker bindings and K2 ski poles
- One day of sea hunting/fishing
- All ground transportation in the skiing area and pickup/dropoff at Akureyri airport is free of charge
Exclusions
- International and domestic airfares
- Personal insurance
- Wine and spirits
- Massage
- Extra flight time. € 2.900.- per hour divided by the number of skiers
Four Day Package
Inclusions
- 4 days heliskiing
- 5 hours helicopter flight time (28 runs) (Semi private & private)
- 3 hours (Special)
- 4 skiers with one or two guides
- 4 nights accommodation at Viking Heliskiing Lodge
- All meals. Breakfast, lunch, dinners and Aprés ski snacks
- Guide services
- Safety training and use of safety gear (BCA)
- K2 freeride skis with Marker bindings and K2 ski poles
- One day of sea hunting/fishing
- All ground transportation in the skiing area and pickup/dropoff at Akureyri airport is free of charge
Exclusions
- International and domestic airfares
- Personal insurance
- Wine and spirits
- Massage
- Extra flight time. € 2.900.- per hour divided by the number of skiers
Five Day Package
Inclusions
- 5 days heliskiing
- 6 hours helicopter flight time (35 runs) (Semi private & private)
- 5 hours (Special)
- 4 skiers with one or two guides
- 5 nights accommodation at Viking Heliskiing Lodge
- All meals. Breakfast, lunch, dinners and Aprés ski snacks
- Guide services
- Safety training and use of safety gear (BCA)
- K2 freeride skis with Marker bindings and K2 ski poles
- One day of sea hunting/fishing
- All ground transportation in the skiing area and pickup/dropoff at Akureyri airport is free of charge
Exclusions
- International and domestic airfares
- Personal insurance
- Wine and spirits
- Massage
- Extra flight time. € 2.900.- per hour divided by the number of skiers
Six Day Package
Inclusions
- 6 days heliskiing
- 7 hours helicopter flight time (42 runs) (Semi private & private)
- 5 hours (Special)
- 4 skiers with one or two guides
- 6 nights accommodation at Viking Heliskiing Lodge
- All meals. Breakfast, lunch, dinners and Aprés ski snacks
- Guide services
- Safety training and use of safety gear (BCA)
- K2 freeride skis with Marker bindings and K2 ski poles
- One day of sea hunting/fishing
- All ground transportation in the skiing area and pickup/dropoff at Akureyri airport is free of charge
Exclusions
- International and domestic airfares
- Personal insurance
- Wine and spirits
- Massage
- Extra flight time. € 2.900.- per hour divided by the number of skiers
Seven Day Package
Inclusions
- 7 days heliskiing
- 8,5 hours helicopter flight time (50 runs) (Semi private & private)
- 6 hours (Special)
- 7 nights accommodation at Viking Heliskiing Lodge
- All meals. Breakfast, lunch, dinners and Aprés Ski snacks.
- Safety training and use of safety gear (BCA)
- K2 freeride skis and K2 ski poles
- One day of sea hunting/fishing
- All ground transportation in the skiing area and pickup/dropoff at Akureyri airport is free of charge
Exclusions
- International and domestic airfares
- Personal insurance
- Wine and spirits
- Massage
- Extra flight time. € 2.900.- per hour divided by the number of skiers
Sailboat Heliskiing Tour In Iceland
Inclusions
- Helicopter flight time (according to tour lenght)
- Accommodation at Viking Heliskiing Sailboat (Schooner)
- All meals, breakfast, lunch and dinner
- Aprés ski snacks
- Guide services
- Safety training and use of safety gear (BCA)
- K2 free-ride skis or snowboard and K2 ski poles
- Sea hunting and Sea angling
- All transportation in the skiing area and to the sailboat is free of charge
- Pickup/drop-off at Akureyri airport is free of charge
Exclusions
- International and domestic airfares
- Personal insurance
- Wine and spirits
- Massage
Sigló Ski touring
Included in price:
- 5 days guided ski touring
- 5 nights accommodation at Sigló Hótel
- All meals; Breakfast, lunch, and dinners
- Guide services with professional mountain guides
- Safety and avalanche rescue training
- All ground transportation in the skiing area and pickup/dropoff at Akureyri Airport
Not included in price:
- International and domestic airfares
- Personal insurance
- All beverages
- Massage
- Equipment rental
Ski touring
Included in price:
- 5 days guided ski touring
- 5 nights accommodation at Hóll Lodge
- All meals; Breakfast, lunch, and dinners
- Guide services with professional mountain guides
- Safety and avalanche rescue training
- All ground transportation in the skiing area and pickup/dropoff at Akureyri Airport
Not included:
- International and domestic airfares
- Personal insurance
- Wine and spirits
- Massage
- Rental equipment available – K2 skis, K2 poles, K2 skins, BCA probe, BCA Shovel and BCA avalanche tranceiver
Ski Touring Special
Included in price:
- 5 days guided ski touring
- 5 nights accommodation at Hóll Lodge
- Guide services with professional mountain guides
- Safety and avalanche rescue training
- Transportation to the skiing location and back.
- Pickup and dropoff at Akureyri Domestic airport if requestedNot included in price:
- International and domestic airfares
- Personal insurance
- Food (dinner is available if requested, more at info@scandicguides.is)
- Beer, Wine and spirits
- Massage
- Equipment rental
Heli assisted ski touring
Included in price:
- 5 days guided Ski Touring
- Daily heli drop off & pick up (1 in the morning, 1 in the afternoon)
- 5 nights accommodation at Hóll Lodge
- All meals; Breakfast, lunch, and dinners
- Guide services with professional mountain guides
- Safety and avalanche rescue training
- All ground transportation in the skiing area and pickup/dropoff at Akureyri Airport
Not included in price:
- International and domestic airfares
- Personal insurance
- Wine and spirits
- Massage
- Rental equipment available -K2 skis, K2 poles, K2 skins, BCA probe, BCA shovel and BCA avalanche tranceiver
Sailboat ski touring
Included in the Sailboat ski touring package:
- Five days ski touring with a guide from Scandic Mountain guides.
- Five nights accommodation at the Sailboat (Schooner).
- All meals; breakfast, lunch and dinner.
- Guide services.
- Safety and avalanche training.
- Sea hunting and Sea angling.
- All transportation at the skiing area and to the sailboat
- Pickup/drop-off at Akureyri Airport
Not included:
- International and domestic airfares.
- Personal insurance.
- Wine and spirits.
- Massage.
- Rental equipment available – K2 skis, K2 poles, K2 skins, BCA probe, BCA shovel and BCA avalanche tranceiver
2 - 7 Days
Each trip is led by a professional heliski guide that will choose the best terrain suitable for the group, with their safety as top priority. Our guides will also assist you with your offpist technique if needed. Every guest is equipped with K2 skis, poles and k2 snowboards. Viking Heliskiing and BCA provide an avalanche transceiver, a probe, shovel and an avalanche backpack. Guests have to bring their own ski boots.
All guests will stay at one of our 100m2, exclusive Viking Heliskiing Lodges that are located at Þverá in the valley of Ólafsfjörður.
Our promise to you is that you will be skiing with Iceland’s best skiers, and benefit by our knowledge and expertise of this region all while enjoying the comforts of our exclusive facilities. Please notice that you have to arrive to our Lodge the day before the tour begins. Check out from our Lodge is on the last skiing day.
Keep in mind that our Private package is made for 4 persons or 4 paying seats.
2 Days
In our 2 day package you have three packages to choose from, Semi Private, Private and our Special package. All the packages are different and made with different needs and interests in mind. The Private packages gives a group of 4 people exclusive use of the helicopter. The Semi Private and the Special package combine 2-3 groups sharing the helicopter. Both Semi Private and Private package have 2.5 hours flight time, while the Special package has 2 hours. In the Special package our guest might expect spending 1.5 hours on the 1st day of skiing if there are good conditions. Leaving our guests with an option to do more skiing, do other activities or simply relax at the lodge before the travel back home.
3 Days
In our 3 day package you have three packages to choose from, Semi Private, Private and our Special package. All the packages are different and made with different needs and interests in mind. The Private packages gives a group of 4 people exclusive use of the helicopter. The Semi Private and the Special package combine 2-3 groups sharing the helicopter. Both Semi Private and Private package have 4 hours flight time, while the Special package has 2.5 hours. In the Special package our guest might expect spending all their flight time on the first 2 days, if there are good conditions. Leaving our guests on their last day with an option to do more skiing, to do other activities or simply relax at the lodge before the travel back home.
4 Days
In our 4 day package you have three packages to choose from, Semi Private, Private and our Special package. All the packages are different and made with different needs and interests in mind. The Private packages gives a group of 4 people exclusive use of the helicopter. The Semi Private and the Special package combine 2-3 groups sharing the helicopter. Both Semi Private and Private package have 5 hours flight time, while the Special package has 3 hours. In the Special package we estimate that the flight time will be done after the 3rd day. Leaving our guests on their last day with an option to do more skiing, to do other activities or simply relax at the lodge before the travel back home.
5 Days
In our 5 day package you have three packages to choose from, Semi Private, Private and our Special package. All the packages are different and made with different needs and interests in mind. The Private packages gives a group of 4 people exclusive use of the helicopter. The Semi Private and the Special package combine 2-3 groups sharing the helicopter. Both Semi Private and Private package have 6 hours flight time, while the Special package has 4 hours. In the Special package we estimate that the flight time will be done after the 4th day. Leaving our guests on their last day with an option to do more skiing, to do other activities or simply relax at the lodge before the travel back home.
6 Days
In our 6 day package you have three packages to choose from, Semi Private, Private and our Special package. All the packages are different and made with different needs and interests in mind. The Private packages gives a group of 4 people exclusive use of the helicopter. The Semi Private and the Special package combine 2-3 groups sharing the helicopter. Both Semi Private and Private package have 7 hours flight time, while the Special package has 5 hours. In the Special package we estimate that the flight time will be done after the 5th day. Leaving our guests on their last day with an option to do more skiing, to do other activities or simply relax at the lodge before the travel back home.
7 Days
In our 7 day package you have three packages to choose from, Semi Private, Private and our Special package. All the packages are different and made with different needs and interests in mind. The Private packages gives a group of 4 people exclusive use of the helicopter. The Semi Private and the Special package combine 2-3 groups sharing the helicopter. Both Semi Private and Private package have 8.5 hours flight time, while the Special package has 6 hours. In the Special package we estimate that the flight time will be done after the 4th day. Leaving our guests on their last day with an option to do more skiing, to do other activities or simply relax at the lodge before the travel back home.
Sigló Ski touring
If you are looking for high class accommodation and world class skiing, then this package is for you.
Our guest have now the opportunity to stay at the newly built Siglo Hotel at Siglufjörður. This hotel strives to offer their guests a relaxing environment with a classic and romantic design. All the rooms have views over the beautiful surrounding mountains and marina and from the cozy window seat you can watch life go by in this quiet little haven in north Iceland. The rooms are spacious and decorated with pictures from Siglufjörður Photo Museum spanning its history and culture. All our guests have access to the outdoor spas and sauna.
In the booming days of the herring era, Siglufjörður was dubbed the Herring capital of the world. Ever since then this northernmost town of Iceland has been considered one of the country’s most historic places and at Siglo Hotel they strive to offer our guests an opportunity to experience Siglufjörður as it is today while getting to know its historic past through pictures and museums. With various local activities, close proximity to the award winning Herring era Museum, relaxing nature and friendly atmosphere, Siglo Hotel is a location to enjoy all year around. You´re on vacation! Don´t spend it on cooking and cleaning, relax and enjoy the very best of what the north has to offer.
Ski Touring
Scandic Mountain Guides offers Ski Touring trips in Iceland from March 6th until May 24th 2018. Our skiing area in Iceland, the Troll Peninsula, has endless options to offer for ski touring, where you can ski from the mountain peak all the way to the Arctic Ocean.
In terms of ski touring, there are few places in the world with as many possibilities as the Troll Peninsula in Iceland. The area is vast and largely unexplored. The skiing slopes are truly unique, with a panorama view of amazing slopes waiting for their first descents.
During winter you can ski until dark and watch the majestic northern lights dance in the sky. In spring, there is nothing like skiing down slopes in between the towering peaks, ending the ride where the shoreline meets the North Atlantic.
The terrain has a lot of different options, from steep couloirs to easy and moderate slopes. It is also possible to traverse over to the next fjords and ski down to the coast line or into the small valleys, where you will find untouched snow and propably make the first descent in that run.
Prepare for different skiing conditions; fresh powder skiing, skiing in the stable spring corn snow, which is perfect for steep and extreme skiing and more exposed lines than you normally find where avalanches are more likely. Our vertical drop is up to 1.500m or approximately 4.500 ft. in the unbelievable Arctic mountains.
After a great day in the mountains, it is possible to bathe in Iceland´s nicest hot natural baths in an unforgettable environment or go to the great swimming pools that are located close to our Lodge. It is also possible to go on our private boat after the ski tour, where we will try to find some whales to watch swimming around. We will even try sea angling to catch some cod. Ski touring in Iceland is the name of the game! Come and join us!
Ski Touring Special
Scandic Mountain Guides offers Ski Touring trips in Iceland from March 6th until May 24th 2018. Our Ski Touring Special program is made for skiers who want quality skiing with the help of our professional guides in the best ski touring area in Iceland and exclusive accommodation, but still keeping the budget as low as possible. We provide the lodge, the guide and transportation. You take care of the rest. This program is made for a group of 5-7 persons.
Heli-Assisted Ski Touring
The best of both worlds: Ski touring with Helicopter support each day!
Scandic Mountain Guides offers Heli-Assisted Ski Touring trips in Iceland from March 6th until May 24th 2018. Our skiing area in Iceland, the Troll Peninsula, has endless options to offer for Heli-Assisted Ski Touring. This package is the perfect combination of Ski Touring and Heliskiing where we use a helicopter to access several different Ski Touring destinations.
Whether you are skiing from the mountain tops all the way down to the ocean or enjoying skiing in different valleys between the high mountains inland, each day is a new experience! The great advantage about this package is the flexibility and use of the helicopter to access the best skiing areas. Another great addition is the option to add extra heli drops at the end of the day when the helicopter comes back to retrieve the group.
Sailboat Ski Touring
Our sailboat ski tour in Iceland is designed and tailor made for explorers and adventurers who want to enjoy the luxury of the possibility to transit between towering fjords bringing the “lodge” with them. In that way they discover the ultimate landscape and it is a great way to explore both worlds, while sailing on a sailboat and skiing your way back to the sailboat at the end of the day.
The sailboat (Schooner) will be waiting for you at Ólafsfjörður‘s harbour, where our crew will welcome the group on board. The group will head out to sea and be on a constant move between the beautiful fjords in the Troll Peninsula during the upcoming days. The group will stay and dine on the boat and hike up different slopes everyday.
Each tour lasts five days. This private sailboat and ski touring package requires and is operated with groups of four to eight people, including an exclusive use of the sailboat.
Sailboat Heliskiing
Sailboat heliskiing is designed and tailor-made for explorers and adventurers who want to enjoy the luxury of transit between towering fjords bringing the “lodge” with them. In that way they discover the ultimate landscape and it is a great way to explore both worlds while sailing on a sailboat and skiing your way back to the sailboat at the end of the day. Imagine the possibility you have with the sailboat and the helicopter ready to take you wherever you want to ski!
The sailboat (Schooner) will be waiting for you at Ólafsfjörður harbour where our crew will welcome the group on board. The group will head out to sea and be on a constant move between the fjords in the Troll Peninsula during the upcoming days. The group will stay and dine in the boat and our helicopter will be waiting at the shore when the group chooses to head out for heliskiing.
This Private sailboat and heliskiing package requires and is operated with groups of 2-8 persons, including an exclusive use of the helicopter and the sailboat.
GT&C
LineUpEXplorers GmbH (hereinafter LUEX), Köln, provides an internet-based intermediary platform for global travel-related products and services. For this purpose LUEX operates a travel information, communication and booking system on the internet. This offers travel-related products, services, and information. These terms and conditions govern the use of the entire LUEX offerings, also in particular the booking of trips, travel components and services. LUEX reserves the right to make provision for supplementary terms and conditions for certain travel-related offerings or destinations. As LUEX acts only as an intermediary, the specific and general terms and conditions of any third party offering a product or service shall also apply additionally. In the event of conflicting conditions, the general terms and conditions of LUEX shall apply preferentially.
The parties to the legal relations shall be designated as "Travellers", with a person who also makes a booking for one or more Travellers designated as a "Group leader". The member of a tour group shall also be designated as a "Group member". "Service provider" designates a company or person that delivers the actual product or service - usually on location at the destination - that LUEX (Intermediary) offers to Travellers.
1. Intermediary platform operator designation and information
LineUpEXplorers GmbH (abbreviated as LUEX)
Managing Director Tim Heising
Court Registration: HRB 99297 Cologne
Lütticher Str. 10
50674 Köln
Germany
VAT ID No.: DE221867890
Telephone: LUEX general: +49 231 97676992
LUEX bookings Surf: +49 231 97676992
LUEX bookings Snow: +49 231 97676994
Fax: +49 231 58695399
Skype: LUEX general: luex-lineupexplorers
LUEX bookings Surf: luex-surf
LUEX bookings Snow: luex-snow
2. Website
The website constitutes the fundamental information that LUEX provides to Travellers. The offers, representations, data, software, images, illustrations and information are subject to copyright in virtually their entirety. To the extent that the design, photos, selection and manner of composition and preparation have been prepared by LUEX, the rights are held exclusively by LUEX. Large quantities of information, offers and images are delivered by third parties, in particular also by Service providers. This content is also legally protected by copyright, trademark and competition law and may not be copied, transmitted or used in any manner other than within the scope of the website without the prior express written authorisation of LUEX or the rights holder, if applicable.
LUEX shall make every effort to update information and prices at all times. Nevertheless, there may be differences due to the volume of data, information and parameters. Prices and specifications can be found based on the individually prepared offering. The booking confirmation and the price calculated for the Traveller are definitive.
LUEX is unable to monitor or check all information provided, especially links to other websites. LUEX is unable to maintain and update this content. In this respect, LUEX is unable to assume any responsibility.
3. Intermediary services
LUEX facilitates the provision of travel-related products and services by Service providers in the form of travel modules and services. LUEX is not a tour operator and does not deliver, own or control any of the travel-related products and services on offer. The travel-related products and services are delivered directly by the Service provider. The offerings provided by LUEX are intended for natural persons. In this context, the Traveller / Group leader making the booking must be at least 18 years of age. A Group leader aged 18 years or over must book for under-age travel companions. The offerings are primarily intended for Travellers from Germany. In utilising this offering, the Group leader making the booking promises that they are authorised to act on behalf of their travel companions, in particular to arrange travel-related services and to conclude contractual arrangements in the name of the Travellers. The Group leader is liable to LUEX as the joint and several debtor in addition to the individual Travellers for the payment of the travel-related products and services booked. Legally binding declarations received by the Group leader are deemed to have been received by all Travellers in the tour group.
4. Bookings
To the extent that no further commitment periods have been agreed, the following shall apply: By filling in the booking templates and confirming the booking procedure, the Traveller/Group leader commissions LUEX to finalise the intermediated procurement with the Service provider. A confirmation of receipt from LUEX with respect to an order immediately after the Traveller/Group leader has transmitted the data does not constitute a binding confirmation of the intermediated travel-related products and services.
Immediately upon receipt of the booking, LUEX shall assess the availability of all the booked products and services from the Service provider/s. Following this assessment, the Traveller/Group leader shall be issued a booking confirmation. The Traveller/Group leader is obliged to check this confirmation carefully immediately upon receipt. If information appearing on the confirmation or in another document is incorrect or incomplete, the Traveller/Group leader is obliged to inform LUEX immediately - in text form if possible. Alterations at a later point in time can only be considered if LUEX could reasonably be expected to make such changes. Unreasonable alterations are such changes in particular that involve additional costs for LUEX, unless the Traveller/Group leader reimburses these costs.
A binding agreement between the Traveller and the respective Service provider shall only eventuate when the binding booking confirmation has been transmitted to the Traveller/Group leader; the automatic LUEX confirmation of receipt is not a booking confirmation.
The following applies when a Group leader makes a booking for several Travellers: With their booking, the Group leader confirms that they are permitted to legally represent the group members (Travellers) and that the Group leader is permitted to make and receive declarations on behalf of the group members. If travel vouchers are dispatched, they shall be sent solely to the Group leader for the whole tour group. Payments shall be processed exclusively through the Group leader with debt discharging effect.
The contractual obligation of LUEX is limited to the proper intermediation of the booked travel-related products and services. The contractual obligations of LUEX do not include the delivery of the booked product or service.
5. Payments, cancellation charges
LUEX is entitled to demand payment of deposits and outstanding amounts in accordance with the general terms and conditions as well as the terms and conditions of payment of the Service provider of the mediated product or service. Payment shall be collected as instructed by the respective Service provider. It is possible that the method of payment accepted by the Service provider may differ from the standard modes of payment used by LUEX or in Germany generally. The details are to be found in each of the offerings respectively. To the extent that nothing to the contrary has been agreed, the following shall apply:
Following receipt of the payment request, payment of the deposit indicated on the payment request is to be made in a single payment within one week by means of the payment method indicated. The deposit shall be at least 25% of the total price of the travel-related products or services that have been booked. The outstanding amount for the travel-related products or services is to be paid no later than 30 days prior to the commencement of travel as a single payment by means of the payment method indicated without any further request for payment. In the case of tour groups, the Group leader is responsible for ensuring consistent payment processing. The total price of a tour booked at short notice (within 30 days of tour commencement) is due immediately.
If due payments are not made or not made in full and the Traveller/Group leader does not pay after a reminder with a final due date, LUEX or the Service provider are able to withdraw from the particular agreement, unless LUEX or the Service provider is already responsible for a significant flaw, failing or shortcoming at this time. If the Traveller is responsible for the cancellation, LUEX or the Service provider can demand compensation in accordance with the agreed fixed rates for compensation. If nothing else has been stipulated within the offer/travel confirmation, the fixed rate in the event of the Traveller cancelling more than 30 days prior to departure is 25% of the price of the tour. The Traveller/Group leader is entitled to provide evidence of lower costs or costs that did not eventuate, while LUEX is free to calculate and demonstrate substantially higher costs.
LUEX assumes no currency risks. In order to minimise currency risks, LUEX shall exchange the travel payments received into the target currency of the country of the respective Service provider as soon as possible after receipt of payment. In the event of major currency fluctuations, the Traveller/Group leader shall indemnify LUEX against any proven currency exchange losses. Reimbursements shall be made solely by means of bank transfers in the currency of the recipient. Bank fees and charges shall be borne by the Traveller/Group leader.
If the Traveller/Group leader pays by bank transfer, LUEX can only facilitate a smooth booking process if the Traveller/Group leader uses the designated booking ID in the purpose field of the bank transfer which is specified in the request for payment. Otherwise LUEX may not be able to assign the payment to the correct booking. A failure to do that correctly can result in the cancellation of a trip in the worst-case scenario.
If the Traveller wishes to book not as a private individual, but as a business traveller acting on instructions or as a legal representative, this must be noted already during the booking process and cannot be subsequently altered. This can have taxation consequences and should therefore be carefully considered.
The customer shall receive a payment receipt in the form of a booking confirmation from LUEX showing the total price, either paid or to be paid to the Service provider.
6. Alterations, cancellations, reimbursements
In the event that a confirmed booking is modified or cancelled, LUEX is to be contacted as quickly as possible in this matter such that a possible solution can be sought in consultation with the Traveller/Group leader. Additional costs that result for LUEX or the Service provider shall be borne by the Traveller/Group leader, whereby LUEX reserves the right to invoice a minimum fee of €50 for changes demanded solely by the Traveller.
Should there be a modification or cancellation by LUEX / the Service provider, LUEX shall also contact the Traveller/Group leader as soon as possible and seek a possible solution.
LUEX notes explicitly that as an intermediary LUEX cannot assume responsibility for the performance of the Service provider. In particular, LUEX offers individual travel-related products and services to exotic destinations. The Traveller recognises that booking and processing these products and services are more difficult and that a higher degree of flexibility is expected of these than for mass tourism.
7. Complaints and ratings
Should the Traveller be dissatisfied with an aspect of the travel-related product or service received in a particular case and wish to submit a complaint, they are to approach the Service provider or their representative directly at the location during their current stay so that this person can attempt to solve the problem. LUEX recommends notifying the Service provider in text form that documents the shortcomings, if possible with the aid of photos.
If the problem cannot be resolved during the stay, the Service provider must be contacted within 30 days of returning from the trip. The Service provider should then respond to the correspondence according to the applicable laws and regulations. Receipt should be confirmed in 14 days and a full response received within 28 days. If this is not the case, an explanation for the delay should be received from the Service provider.
Should the travel-related product or service not match the description on the LUEX platform, the customer must approach the Service provider or their representative directly at the location during the customer's stay. LUEX shall support customers with respect to their complaint. LUEX is to be informed of the facts involved in the situation as soon as possible in order to be able to assist in finding a solution.
The Service provider is to be contacted immediately in the event of flight or transportation problems. Customers are to check information and the general terms and conditions given to customers via the Service provider before the commencement of travel.
8. Visa, passport and travel regulations
The Traveller/Group leader shall pay attention to the special visa, passport and travel regulations for the Travellers and their country of destination. LUEX makes every effort to inform customers as comprehensively and accurately as possible. To the extent that LUEX draws attention to particular details, this can only be considered as non-binding information. Considering the high number and frequency of possible amendments to regulations, Travellers/Group leaders are requested to contact the relevant embassy/consulate for the particular destination. In this respect LUEX can assume no responsibility whatsoever for any assurance, guarantee, currency or accuracy of the information. The information provided by Travellers’ ministries of foreign affairs are a reliable source with respect to many travel destinations.
It is the sole responsibility of the Traveller/Group leader to ensure that all Travellers are in possession of all requisite travel documents (passport, Visa, etc.) at the commencement of travel and that all Travellers fulfil the health requirements.
9. Insurance
To the extent that it is not expressly offered, insurance cover does not constitute part of the travel-related products and services offered. LUEX recommends that customers take out travel insurance, in particular travel cancellation cost insurance and in certain circumstances overseas travel insurance, including an overseas health cover component. LUEX names a reliable partner offering the relevant insurance policies to its customers at: http://www.luex.com/info/insurances.html.
10. Liability, responsibility
LUEX depends on the information provided to it by the Service providers with respect to the details of the travel-related goods and services. LUEX has only extremely limited opportunities to check such information with respect to their accuracy and completeness. Consequently, LUEX is unable to provide any guarantees or assurances with respect to the completeness, accuracy or currency of such information. The same applies for any other information made available by third parties.
LUEX is not liable for the availability of the travel-related product or service at the time of booking or for the performance of the booked travel-related product or service by the Service provider.
Within the scope of its performance obligations, LUEX is only liable for any losses that may result in the following cases, irrespective of legal grounds: The statutory regulations shall apply with the following restriction: Liability or minor negligence on the part of LUEX or its vicarious agents is excluded, provided that neither an essential contractual obligation was breached nor is there a case of initial incapacity, impossibility or default on the part of LUEX. Otherwise liability is limited to the value of the travel-related products and services booked, in any case however to predictable and typical losses. The exclusions of liability or facilitation shall apply in the same manner to the executive bodies of LUEX, as well as to their vicarious agents.
Travellers and Group leaders shall be liable to LUEX for each and every reservation/booking that is made in bad faith or with deceitful intent or with erroneous or incomplete personal data. The opportunity to book travel-related goods and services may only be utilised in order to make legal bookings as a Traveller or as a Group leader for a third party. At the same time, in utilising the offerings the Group leader guarantees that they are authorised and are permitted to act in the name of fellow travellers. In the event that there is a breach of these guarantee, the Group leader is liable without limitation to LUEX and their respective Service providers for the losses resulting from the aforesaid person’s actions.
In many countries there are safety standards that differ from those generally found in Europe, Australia or the USA. Travelers/Group leaders are strongly encouraged, also in their own interest, to access information once again immediately before commencing travel in accessible sources, such as the internet pages of the Foreign Office, with respect to changes in the travel regulations and safety warnings for the country of destination.
11. Final provisions
Should business terms and conditions or parts of the agreement be or become invalid, the validity of the remaining parts of the agreements shall not be affected.
Amendments or additions to all agreements, including a divergence from these general terms and conditions, are only possible in text form (written, by fax or e-mail). Oral agreements require written confirmation to be valid.
All communication between LUEX and a Traveller/Group leader is to be undertaken by e-mail if possible. The Traveller/Group leader therefore promises to receive and read e-mails and implement the information/instructions from LUEX accordingly. LUEX must be informed immediately of changes in contact details.
All contractual relations between LUEX, its customers and Service providers are subject exclusively to German law - with the exception of the UN Contract for the International Sale of Goods (CISG) convention. Köln shall be the mutually agreed place of jurisdiction for non-German Travellers.
Operator's address
Viking HeliskiingGrenivík 610
Iceland
Your personal expert for this trip

Martin, LUEX's Head of Travel, started out skating in the UK, before escaping to the powder of Canadian mountains. He found his way to LUEX through years of chasing snow in winter and waves in France during summer. These days, he manages our surf and snow teams, while squeezing in surf trips to his favorite right-handers at Cokes and Kasabu in the Maldives, or powder missions to the tree-lined runs of Revelstoke. At LUEX, he combines his love for board sports with making sure every trip runs smoothly.


Why book with us
Wall of Fame - You can't go wrong if they've traveled with us


























