Discover the surf
LowPressure Stormrider Surf Guide says:
In a very short period of time, this wild and remote chain of islands, lying about 90k’s (55mi) off the Sumatran mainland, have become the most sought after destination for surfers looking to ride “the best waves in the world”. This bold claim is rarely disputed, as those who score a solid SW swell will testify and few return from the Mentawais disappointed with the wave quality and quantity. The key to this rapid ascension to the pinnacle of world surfing lies in the sheer concentration of truly world-class breaks and an unmatched flexibility when it comes to handling different swell and wind combinations. Being a degree or three below the equator helps massively, as the light, flukey winds provide a variety of directions unseen in other parts of Indonesia and it often transpires that proper glassy conditions bookend the day. Furthermore, the geomorphology of this seismically active region seems to cause unusual swell refraction and diffraction, creating unexpected waves round the back of islands and islets where none should normally exist. These coral encrusted lava reefs fringe a still relatively untouched rainforest and many of the tribal inhabitants of the remoter regions still cling to a traditional subsistence lifestyle, maintaining little contact with the outside world. Progress is unavoidable though and whereas 15 years ago, yacht charters were the only way to go, now a half dozen land camps have been established at the banner waves and many more are planned. This has led to Silabu Village installing 2 buoys in Pasongan harbour next to Macaronis, requiring boats to book in a week before arrival and pay a $30 mooring fee plus the $1.50 per head surfer fee, which are used for community projects. This limits the numbers to around 36 maximum, shared evenly between the resort and charters and stops anchor damage in the bay. This precedent may expand across the region if resorts can obtain the various government licenses. Threats to revoke charter licenses for boats not registered in Indonesia have been rumoured and would drastically reduce surf fleet numbers if implemented.
The hulking mass of Siberut presents a primal vista, with the hardwood forest shrouded in mist and it exudes an air of power and mystery, emanating from the mountainous interior. This largest island in the Mentawai chain has only been lightly surfed by long-range charter crews grabbing an opportunistic wave on the way to the Nias area. That means spots on the backside are more often seen from the northern tip at Tanjung Sigep, down to the impossibly sheltered Teluk Tabekat and out to the headland at Sikabaluan, but most will pass by like ships in the night. A good deal of the SW-facing coast is straight line reefs, exposed and messed up by wind and swell, but a few obvious jinks in the coast could produce a left or two at Tanjungs Sakaladat, Sataerataera and Simasuket. Many captains will have a few spots sussed for certain conditions and there are some mellow breaks in the playgrounds area that get ridden like Taileleo, a fun mal slide facing south, Pearlers peak nestled behind Masokut and a righthander round the backside near the Muara harbour. It is important to recognise that while there are 40-60 named breaks, many more are out there, being surfed by experienced captains who know the deal.
Find more general info about when to go and statistics on the Low Pressure’s Stormrider Guide website.
Condition descriptions provided by the Operator:
Kandui Villas
Kandui Right / Rifles
Just ask 10-time world champion Kelly Slater or anyone else who has charged it and you’ll understand it lives up to Jordan Heuer’s description: “Kandui Right (AKA Rifles) is the best right hander in the entire world. It can be up to 800+ yards long, with freight train tube after freight train tube from start to finish. Better than J-Bay, better than Sanur, or any other famous right handers in the world, and I have heard several top pros all say the same thing". Rifles is only six minutes from Kandui Villas®.
Kandui Left
AKA Kandui Left or Nokanduis = a startlingly fast, hollow perfect wave, known as the best left in the world, by any person and any top pro surfers who have surfed it on a good day. One of those rare things in the surfing world that lives up to the hype, and then some. Unless you grew up with Pipeline, Teahupoo, Grajagan, Cloudbreak or a NASCAR track in your front yard, few waves in the world are preparation for the length, depth and intensity of Kandui Left. Surfers from around the world come back to Kandui Villas® to figure it out and get it wired, and once they have caught one good wave there, they are hooked for life, and keep coming back to add minutes and hours of tube time to their life inventory.
Baby Kandui
When Kandui Left is giant and only mad dogs and Englishmen are game to charge it at 12-foot plus, other mortals take the five-minute paddle down the beach to Baby Kandui, or paddle off the beach directly in front of the beach jetty in front of Kandui Villas®. When the swell is giant, Baby Kandui is a 300 yard long, tubing left hander, with 3-4 tube sections on each wave. When Baby Kandui is small, it is an easy, long, rippable, left that is ideal for hot dogging, or long boarding.
Malibu Right
Only five minutes from Kandui Villas®, this is a short but sometimes fun, easy, rippable, right breaking on a small, one-palm tree sand island.
Playgrounds Left and Right
AKA Karambat Left, Bikinis or G-strings. On the East of the island, only five minutes by dinghy from Kandui Villas®. This wave is predominantly a long easy left, but also has a right hander off of it when it gets a bit bigger, and is perfectly suited for surfers of all levels, including begginers. A good tune-up for surfers who don’t want to immediately fling themselves into the maw of Kandui, and an ideal place to bring the kids. The view of all the surrounding islands from Karambat will knock the jet lag out of you and leave no doubt you’re not in Kansas anymore.
4 Bobs
Located on the east side of the island, 4 Bobs is a fun, hot-dog right-hander that is many steps down in intensity from Kandui/Kanduis/Nokandui, but is still better than 99% of the waves wherever you came from. Surfers who haven’t managed a turn while racing the barrels elsewhere come to 4 Bobs to throw spray and get airs. 4 Bob's is a 5 minute boat ride from Kandui Villas®.
A Frames
A popular, consistent left breaking off a small island on the east side of the main island, and is only 5 minutes from Kandui Villas®. A Frames can be high performance heaven for mid-experienced level goofyfoots, but will also throw up a barrel to remind surfers why they came all that way.
Nyang Nyang Island
Nyang Nyang Island is northwest of Kandui and is home to a half-dozen breaks.
E-Bay
Twenty minutes from Kandui Villas®, E-Bay is a fickle left reef that fires when the swell is out of the west. E-Bay starts to grind when it’s overhead and goes to double overhead plus and is a fairly typical, perfect, hollow grinding Mentawai left barrel.
Bankvaults
About 15 minutes by boat from Kandui Villas®, Bank Vaults is the 2nd best right hander in the Mentawai after Rifles, often compared to a cross between Backdoor Pipeline and Sunset Beach, but better, and with much easier drops. At any size, Bank Vaults offers amazing tube rides, but when it’s big, this spot has the biggest right hand tubes in the Mentawai Islands.
Nipussi
A right reef about 15 minutes by fast longboat from Kandui Villas®. If you’re tired of going Mach One through barrels frontside or backside, Nipussi is the place to go for hitting the lip, launching your bag of tricks and big carves. In other words: A performance wave that actually lets you out of the barrel from time to time. Nipussi is one of the more consistent, reliable waves in the Playgrounds inventory.
Pit Stops
Twenty minutes from Kandui Villas®, Pit Stops is kind of like sushi, or other acquired tastes: Some people swear by it, others swear at it. Pit Stops is a right reef and a favorite wave for surfers who want to work on their aerials, tailslides and other tricks. In other words: A hotdog wave that will still barrel, although a lot of surfers prefer to float over the barrel than ride in them on this wave.
Beng Beng
If you want to come to the Mentawai and enjoy the view and surf without worrying about getting caught inside or trapped inside the barrel, Beng Beng is one of the spots. Anywhere else in the world, Beng Beng would cause riots but this left reef – which is better on lower tides – is one of the easier nearby waves when the easy waves in the Kandui area are not working – and Beng Beng is a good tune-up for the more Black Diamond waves available. Beng Beng is 25 minutes from Kandui Villas®.
Mainuk Island / Hideaways
Directly to the north of Kandui is the island of Mainuk, which is home to another left reef called
Hideaways
Hideaways got it's name, because it is on the west side of a small island somewhat shadowed by Nyang Nyang and Karangmajat. Hideaways is a left reef that everyone knows about and keeps a weather eye on, for that proper combination of swell angle and wind. When it is small it can be fun, and playful, but when it gets big, it approaches the Teahupoo and Pipeline class for challenge and perfect gnarliness. Hideaways is 10 minutes from Kandui Villas®.
Karangniki Island
Burger World
Even farther to the northwest, the island of Karangniki is close to Siberut and is home to Burgerworld: As the name implies, Burger World is not the fastest or most powerful wave in the Playgrounds inventory, but it’s one of the more consistent waves in the area, and a place surfers flock to on those rare occasions when there is no swell. When it is in the shoulder-high-to-a-couple-feet-over-head range, Burgerworld is a long rippable right hand point break with some tube sections, and has been compared to a section of small J-Bay by some of the top touring pros. Burger World is 35 minutes from Kandui Villas®.
- Guiding
- Equipment Rental
- Tow-surfing
- Spot Transfers
- Airport Transfers
- Packed Lunch
Your accommodation
Kandui Villas offers an exceptional experience for surfers and eco-conscious travelers in the heart of the Mentawai Islands, Indonesia. Established in 2007 by the founders of Kandui Resort, our luxury, eco-friendly resort provides the perfect setting for surfers of all levels, featuring breathtaking views and an infinity edge pool.
Designed with families in mind, Kandui Villas combines world-class surf with comfort, ensuring a memorable stay for guests. Our commitment to the local community includes creating jobs and supporting the Waves4Water initiative, which brings clean drinking water to remote Mentawai villages. With decades of experience in surf resorts, our dedicated team guarantees an unforgettable stay for all.
- Family
- Couple
- Solo Traveler
- Groups
- Longboarders
- SUP
- Body Boarders
- Yoga Fans
Kandui Villas consists of nine luxury umas, and one triple uma - which is three regular-sized luxury umas connected together, for a total of 12. Each uma is quite large at 7.5 meter wide x 10.5 meters long. Each uma has two king-sized beds downstairs, and one king sized - or two single sized beds - in a spacious, second-story loft. The umas are hand carved throughout with a different Mentawai animal, or jungle theme, and all the furniture is made of local hardwoods. Each uma comes with two air-conditioning units, so guests can adjust their personal comfort level.
What awaits you
The highest luxury standard of the Mentawaiis
Kandui Villas is a premier luxury surf resort situated in the playgrounds area of the Mentawai islands. Owned and run by one of the Mentawai pioneers. Revel in the highest luxury standard of the Mentawaiis. Take a dip in the only infinity pool of West Sumatra. Feast on fine dining or soothe body and soul at the spa – there is even a nanny service!
The best left and right on the planet
Situated in front of Kandui lefts with great boat access for the fastest surf transfers possible. The Mentawai are THE place for the ultimate surf trip with a wide variety of waves (many of them world class) in a concentrated area. Kandui Left and Kandui right are arguably the best left and right on the planet – and they are on your doorstep! The main surf season runs from March to October but there are waves all year. The shoulder or off season sees perfect waves peeling off with no crowds!
Fresh gourmet meals prepared by a Personal Chef
Kandui Villas offer a premium experience to this wave rich destination with fresh gourmet meals prepared by a Personal Chef and made to order breakfasts daily. Scheduled trips are available from individuals to large groups year round. Slater, Machado, Taylor Steele and other celebs can’t be wrong – see for yourself why they chose Kandui Villas!
Surf
The Mentawai Islands, home to some of the world’s best surf spots, offer a variety of waves for all levels of surfers. Located near Kandui Villas, these renowned spots provide thrilling experiences for beginners to advanced surfers. The following are some of the best waves in the region:
- Kandui Left: Located right in front of Kandui Villas®, this world-class left-hander is perfect for intermediate to advanced surfers, offering fast, powerful waves. When conditions are smaller, it’s also suitable for beginner and intermediate surfers, as well as longboarders.
- Baby Kandui: A great option for beginners and intermediate surfers, offering smaller, rippable waves perfect for longboarding and honing skills.
- Hideaways: A challenging left reef break, known for its world-class waves, ranging from playful to intense, comparable to Teahupoo and Pipeline.
- Nipussi: A performance wave ideal for frontside or backside maneuvers, offering a mix of barrels and open faces for big carves.
- Bank Vaults: A consistent right-hander, offering huge tubes, making it one of the top waves in the Mentawai Islands, often compared to Pipeline and Sunset Beach.
- Pitstop: A right reef break with an emphasis on aerials and trick maneuvers, perfect for hotdogging surfers, though it can still deliver barrels.
- E-Bay: A hollow left reef that barrels perfectly when the swell is overhead or bigger.
- Beng Beng: A mellow, forgiving left reef that offers great waves when the more challenging spots aren't working, making it ideal for surfers who want an easier session.
- Burgerworld & McDonalds: Burgerworld is a long rippable right-hand point break, perfect for when the swell is small, while McDonalds provides fun, mushier waves.
Surf School
If you're looking for the ultimate surf holiday destination where you can learn to surf, there's no better place than here. Our luxury resort is perfectly situated in front of some of the best surf spots for beginners in the Mentawai Islands, including Kya's, Kanna's, Kandui Left, and Baby Kandui. Even when the swell is large at other spots, Kanna's, Kya's, and inside 4bobs offer ideal conditions for beginners. Additionally, spots like Bikinis, Malibu Right, and Aframes, just a short 5-minute boat ride away, are also perfect for beginners.
We offer 15 soft-top surfboards for beginners and our expert surf instructor is on hand to guide you through every step of the learning process—from the fundamentals to advanced maneuvers. A standard surf lesson lasts 2 hours, ensuring ample time for both on-land instruction and actual time in the water. The first 30-45 minutes are spent on the beach, followed by 1.25-1.5 hours of in-water practice. This structure allows you to immediately apply the skills you’ve just learned in the surf.
Please note that surf lessons are only available when conditions are ideal, with high tide and suitable surf sizes.
Rental Quiver
We offer an extensive rental quiver designed to suit every guest's surfing needs. Our collection includes 15 high-performance Resin 8 surfboards, 3 Firewires, a variety of PU boards in different sizes, 2 longboards, 9 SUPs, and 2 kayaks.
The Resin 8 boards are crafted from master shapes by renowned shapers Wade Tokoro and Sam Eagan, with sizes ranging from 5'11" to 7'2". If these boards don't meet your needs, we also offer Firewires and a selection of PU boards, including shapes by Al Merrick and other top shapers.
For stand-up paddleboarding, we have a variety of boards in sizes 10', 10'2", 11'6", and 3 x 12' cruiser boards, ideal for exploring the calm waters of our tropical paradise.
Surfboards and longboards are available for rent, while SUPs and kayaks can be used free of charge. This rental quiver is a great bonus to your Kandui Villas® experience, allowing you to travel light while enjoying access to over 50 boards during your stay—at a fraction of the cost of purchasing a new surfboard.
Activities
Gym & Yoga
At Kandui Villas®, we believe in helping you stay fit and healthy while enjoying your vacation. Our state-of-the-art, air-conditioned gym is fully equipped to cater to all your fitness needs. Whether you're looking to complement your surfing with strength training or continue your regular workout routine, our gym has everything you need.
The gym features a Pilates machine, exercise bike, free weights, a multi-exercise machine, cable machine, pull-up bar, jump ropes, an inversion table, exercise balls, and yoga mats. We’ve created a comfortable and well-equipped space for you to stay active during your stay.
We know that staying fit is important for all our guests, and with our extensive range of equipment, our gym is a great option for maintaining your fitness routine while on vacation. Whether you're a female traveler or anyone looking to keep active, come enjoy our facilities and leave feeling rejuvenated. Book your stay now to experience the ultimate balance of relaxation and fitness at Kandui Villas®.
Spa
Indulge in a luxurious spa experience at Kandui Villas® and unwind your body and mind. Our spa offers traditional Indonesian therapeutic massages designed to soothe sore muscles from travel, surfing, and daily stress.
We use only the finest ingredients for our massage oils, with raw coconut oil freshly shredded and pressed by our Indonesian staff. Known for its medicinal properties for the skin and hair, this oil will leave you feeling nourished and relaxed.
Come experience the rejuvenating effects of our treatments and let our skilled therapists guide you on a relaxing journey. We can’t wait to welcome you and help you feel refreshed and recharged during your stay at Kandui Villas®.
Pool
Take a refreshing dip in the luxury of Kandui Villas®'s state-of-the-art swimming pool. As one of only two resorts in the Mentawai Islands with a pool, we’ve created an exceptional swimming experience for our guests. Our pool measures 25 meters in length and 18 meters in width, featuring wrap-around benches throughout. The infinity edge flows into a large kiddie pool with a stone deck, making it ideal for families with children.
Equipped with a cutting-edge saltwater chlorinator, the pool provides a mild, skin-friendly form of chlorine, leaving the water feeling neutral and refreshing—similar to the sensation of human tears—without the harsh salty feeling of the ocean.
The pool is surrounded by a spacious outdoor wooden deck and connects seamlessly to the restaurant, game room, bar, and palapa, offering the perfect space to relax or socialize. Whether you're unwinding after a day of surfing or simply lounging in luxury, our pool is the ideal spot to enjoy the best of the Mentawai Islands. Book your stay at Kandui Villas® and indulge in the ultimate luxury vacation with access to our exclusive swimming pool.
Game Room
Looking for a fun way to relax and unwind with family and friends? The game room at Kandui Villas® is the perfect spot! Located just off the swimming pool deck and next to the bar, it's the ideal place for hours of entertainment.
Our game room is fully equipped with a billiard table and a ping pong table, offering plenty of options for friendly competition. Whether you're challenging your friends to a competitive game or just enjoying some casual fun, there's something for everyone.
After a day of surfing and adventure, head to the game room for a game of billiards or ping pong, and make the most of your time with your loved ones during your Mentawai vacation.
Other Activities
We offer a wide range of activities to ensure your stay is always exciting. In addition to our luxurious accommodations, restaurant, bar/palapa, game room, gym/yoga, and spa facilities, guests can enjoy surfing, beach volleyball, billiards, ping pong, snorkeling, stand-up paddleboarding (SUP), kayaking, and day excursions to nearby islands.
We also offer night-time bonfires, board games, satellite TV, and a large library of books for a more relaxed atmosphere. Stay connected with the fastest internet in the Mentawai Islands (300 Mbps) with WiFi around the pool area and internet access in all luxury umas. Our office provides an iMac for guest use, though we recommend bringing your own devices.
Kandui Villas ensures there’s always something fun to do, whether you're seeking adventure or relaxation.
Amenities
Nanny Service
We understand that traveling with children can sometimes be challenging. That’s why we offer professional Nanny Services to ensure your little ones are well-cared for while you enjoy the beautiful Mentawai Islands. Our experienced and dedicated Nannies are trained to provide the highest level of care for your children.
Our Nanny Services are available at $120 per day, per child, and are charged for each day of your stay. To arrange for a Nanny, please let us know at the time of booking. We recommend providing enough notice to ensure availability. The Nanny service is offered on a per-trip basis, allowing you to enjoy some peaceful time with your spouse or significant other.
Rest assured, the safety and well-being of your children is our top priority, and we hire only the most qualified and trusted Nannies. With our Nanny Services, you can relax and enjoy your luxury resort experience knowing your children are in excellent hands.
Boats & Access
Get ready for the ultimate surf adventure with Kandui Villas®'s fleet of boats, designed to give you access to some of the best waves in the world. Located in the heart of the Mentawai Islands, directly in front of the famous Kandui Left and Baby Kandui, our luxury resort places you just minutes away from dozens of legendary surf spots.
Our diverse boat inventory includes a 5-meter plastic dinghy, a 4.5-meter fiberglass dinghy, four 8-meter traditional wooden dugout canoes, a 5.2-meter Kahajaya center-console speed boat, and three 45-50 foot longboats for surf excursions to remote spots like Hideaways, Nipussi, Burgerworld, and E-Bay.
The boats are launched from four convenient docks—three located in a mangrove lagoon behind the resort and one on the front beach side, strategically placed between Kandui Left and Baby Kandui. Our longboats, designed for smooth rides in rough seas, are equipped with powerful engines, reaching speeds over 20 knots. They feature comfortable padded seats, canopies for shade, and essential safety gear including life jackets, flares, GPS, and satellite phones.
Whether you're looking for speed, style, or safety, our fleet has it all. Book your stay at Kandui Villas® and experience the surf trip of a lifetime with fast, reliable, and comfortable boat access to world-class waves.
Photo & Video Services
Capture the memories of your dream surf vacation with our affordable professional photography and video services. Our expert photographers are available to hire to capture high-resolution photos of your surfing adventures, as well as the unforgettable moments of your stay at Kandui Villas.
From land, water, boat, and sky, we document the thrill of the waves, the stunning scenery, and the joy of your time at the resort. Additionally, our videographers create personalized HD videos, showcasing your surfing experiences and lifestyle during your stay.
We also offer special family package rates to capture the cherished moments of your loved ones. Don’t miss the opportunity to relive the memories of your surf holiday for years to come.
Accommodation
- Twelve spacious, hand-carved wooden bungalows (umas) featuring traditional Mentawai craftsmanship. Each uma includes:
- Infinity Pool: A 25m x 18m saltwater pool with wrap-around benches and a kiddie pool, surrounded by a wooden deck connecting to the restaurant, game room, bar, and palapa.
- Spa & Massage: Traditional Indonesian therapeutic massages using homemade raw coconut oil, offering 60-minute and 90-minute sessions
- Restaurant: A two-story establishment overlooking the pool, serving a variety of international cuisines with fresh local seafood and vegetables grown in the on-site organic greenhouse
- Bar & Palapa: Located poolside, offering a selection of beverages in a relaxed setting
- Gym & Yoga Studio: An air-conditioned facility equipped with a Pilates machine, exercise bike, free weights, multi-exercise machines, pull-up bar, jump ropes, inversion table, exercise balls, and yoga mats
- Game Room: Features a pool table and ping pong table for recreational activities
- Surf School: Offers beginner lessons with soft-top surfboards, including 2-hour sessions with beach instruction and water practice
- Rental Quiver: A selection of surfboards, including Resin 8 boards, Firewires, PU boards, longboards, SUPs, and kayaks available for guest use
- High-Speed Internet: Unlimited Wi-Fi access with speeds up to 150 Mbps download and 100 Mbps upload, available throughout the resort, including the beach
Restaurant
At Kandui Villas, we offer an exceptional dining experience with a focus on farm-to-table cuisine, set in the stunning Mentawai Islands. Our spacious two-story restaurant, measuring 14 x 12 meters, is conveniently located next to the infinity pool, providing a perfect ambiance to enjoy delicious meals while overlooking the tropical paradise.
We take pride in using only the freshest, organic ingredients sourced locally. Our menu features a variety of international dishes, including Italian, Japanese, Mexican, Thai, Chinese, American, and Indonesian cuisines. The seafood is sourced directly from the local community and is prepared to ensure the highest quality. Guests also love our barbecue offerings, a popular choice for many.
The restaurant is designed to offer the perfect setting for surfers, with hearty and nutritious meals to fuel your adventures in the water. It is connected to the swimming pool by a beautiful wooden deck, which also leads to the game room, bar, and palapa—creating an ideal environment for post-surf relaxation and socializing.
For an added touch of freshness, we also grow our vegetables organically in a greenhouse on-site, ensuring that each meal served is packed with flavor and nutrients.
The Bar
Unwind and relax in style at Kandui Villas®'s resort bar, a spacious indoor-outdoor area perfectly situated off the swimming pool deck and next to the game room. It's the ideal spot to enjoy a refreshing drink while taking in stunning views of the Kandui waves.
Our bar offers an extensive selection of drinks, including a variety of beers, spirits, mixed drinks, wine, and champagne to cater to all tastes. Whether you’re in the mood for a cold beer, a classic cocktail, or a fine glass of wine, our bar has something to suit your preferences.
The outdoor section, under the same roof as the indoor bar, provides a comfortable setting with cozy sofas where you can relax and enjoy your favorite beverages. It's a great place to hang out with friends, share a drink with your significant other, or mingle with fellow guests while lounging in the shade by the pool.
Kandui Villas®'s bar offers a friendly and welcoming atmosphere, perfect for unwinding after a day of surfing or exploring the beauty of the Mentawai Islands. Come and enjoy a drink with us at Kandui Villas®'s bar, where great conversations and memorable moments await!
Organic Green House
We provide a truly unique farm-to-table dining experience, thanks to our fully organic greenhouse and fruit orchard. Our organic greenhouse supplies fresh, nutritious salads and vegetables for our restaurant, ensuring that every meal is made with the finest ingredients.
Our fruit orchard, located on the island’s hill, boasts over 25 varieties of tropical fruit trees, including lychee, mango, rambutan, durian, avocados, bananas, and more. In addition, we raise 200 free-range organic chickens for fresh eggs and maintain a fish pond with over 1,000 tilapia, which feed on organic scraps and help nourish the surrounding fruit trees.
By growing our own produce, Kandui Villas® ensures guests enjoy the freshest and healthiest meals, contributing to a one-of-a-kind dining experience. Book your stay with us and indulge in fresh, organic food that truly enhances your luxury resort vacation.
Tsunami Preparedness
The safety of our guests is our top priority. We take comprehensive measures to ensure preparedness for potential natural disasters, including tsunamis in the Mentawai Islands. Our staff is trained in emergency procedures and equipped with the latest technology, such as earthquake alert apps, to stay informed about any risks.
In the event of a tsunami warning, we have a designated safe refuge located atop a 30-meter high hill in the center of the island. This secure, elevated location allows our guests to shelter safely. Our trained staff will assist in guiding you to the refuge quickly and efficiently, ensuring a smooth and organized response.
Your peace of mind is important to us. At Kandui Villas®, we are committed to providing a safe, worry-free vacation experience with proactive safety measures in place.
Waves for Water
Kandui Villas, in partnership with Waves For Water (W4W), is working on clean water projects in the northern Mentawai Islands, specifically on Siberut Island, where several villages are in need. This initiative aims to enhance the quality of life for the local communities by providing access to clean drinking water.
The first step in this project is securing W4W clean water filters, which will be distributed to the villages, along with education on proper usage and maintenance.
Guests and anyone interested in supporting this cause can contribute by making small, affordable donations via PayPal to help fund more water filters for the local villages.
We thank you for your support in improving the lives of the Mentawai people!
From Padang to Kandui Villas
- Arrival at Padang Airport: Upon landing at Padang, you'll clear immigration and baggage claim. Most visitors can apply for a Visa on Arrival (VOA), available for 30 days and extendable for an additional 30 days. For longer stays, a Single-Entry Tourist Visa or Multiple-Entry Tourist Visa can be arranged. Make sure to apply for the eVisa ahead of time.
- Reception and Transfer: A Kandui Villas® representative will meet you at customs. You'll be transferred to a hotel for an overnight stay. The next morning, you will travel to Kandui Villas® by either a chartered speedboat or Mentawai Fast ferry. The journey takes about 3 hours by speedboat or 3.5 hours by ferry. You’ll transfer to a canoe for the last leg of the trip, which takes 1.5 hours.
- Arrival at Kandui Villas®: Once you arrive, you’ll be welcomed with a refreshing drink, a tour of your Uma, and a full orientation for your stay. If you're eager to surf, relax in the pool, or book a massage, our team is happy to accommodate your needs.
- Departure from Kandui Villas®: On the final day, pack your belongings and ensure you have the immigration document from your arrival. You'll return to Padang via the same process, settling any outstanding bills before leaving.
GT&C
LineUpEXplorers GmbH (hereinafter LUEX), Köln, provides an internet-based intermediary platform for global travel-related products and services. For this purpose LUEX operates a travel information, communication and booking system on the internet. This offers travel-related products, services, and information. These terms and conditions govern the use of the entire LUEX offerings, also in particular the booking of trips, travel components and services. LUEX reserves the right to make provision for supplementary terms and conditions for certain travel-related offerings or destinations. As LUEX acts only as an intermediary, the specific and general terms and conditions of any third party offering a product or service shall also apply additionally. In the event of conflicting conditions, the general terms and conditions of LUEX shall apply preferentially.
The parties to the legal relations shall be designated as "Travellers", with a person who also makes a booking for one or more Travellers designated as a "Group leader". The member of a tour group shall also be designated as a "Group member". "Service provider" designates a company or person that delivers the actual product or service - usually on location at the destination - that LUEX (Intermediary) offers to Travellers.
1. Intermediary platform operator designation and information
LineUpEXplorers GmbH (abbreviated as LUEX)
Managing Director Tim Heising
Court Registration: HRB 99297 Cologne
Lütticher Str. 10
50674 Köln
Germany
VAT ID No.: DE221867890
Telephone: LUEX general: +49 231 97676992
LUEX bookings Surf: +49 231 97676992
LUEX bookings Snow: +49 231 97676994
Fax: +49 231 58695399
Skype: LUEX general: luex-lineupexplorers
LUEX bookings Surf: luex-surf
LUEX bookings Snow: luex-snow
2. Website
The website constitutes the fundamental information that LUEX provides to Travellers. The offers, representations, data, software, images, illustrations and information are subject to copyright in virtually their entirety. To the extent that the design, photos, selection and manner of composition and preparation have been prepared by LUEX, the rights are held exclusively by LUEX. Large quantities of information, offers and images are delivered by third parties, in particular also by Service providers. This content is also legally protected by copyright, trademark and competition law and may not be copied, transmitted or used in any manner other than within the scope of the website without the prior express written authorisation of LUEX or the rights holder, if applicable.
LUEX shall make every effort to update information and prices at all times. Nevertheless, there may be differences due to the volume of data, information and parameters. Prices and specifications can be found based on the individually prepared offering. The booking confirmation and the price calculated for the Traveller are definitive.
LUEX is unable to monitor or check all information provided, especially links to other websites. LUEX is unable to maintain and update this content. In this respect, LUEX is unable to assume any responsibility.
3. Intermediary services
LUEX facilitates the provision of travel-related products and services by Service providers in the form of travel modules and services. LUEX is not a tour operator and does not deliver, own or control any of the travel-related products and services on offer. The travel-related products and services are delivered directly by the Service provider. The offerings provided by LUEX are intended for natural persons. In this context, the Traveller / Group leader making the booking must be at least 18 years of age. A Group leader aged 18 years or over must book for under-age travel companions. The offerings are primarily intended for Travellers from Germany. In utilising this offering, the Group leader making the booking promises that they are authorised to act on behalf of their travel companions, in particular to arrange travel-related services and to conclude contractual arrangements in the name of the Travellers. The Group leader is liable to LUEX as the joint and several debtor in addition to the individual Travellers for the payment of the travel-related products and services booked. Legally binding declarations received by the Group leader are deemed to have been received by all Travellers in the tour group.
4. Bookings
To the extent that no further commitment periods have been agreed, the following shall apply: By filling in the booking templates and confirming the booking procedure, the Traveller/Group leader commissions LUEX to finalise the intermediated procurement with the Service provider. A confirmation of receipt from LUEX with respect to an order immediately after the Traveller/Group leader has transmitted the data does not constitute a binding confirmation of the intermediated travel-related products and services.
Immediately upon receipt of the booking, LUEX shall assess the availability of all the booked products and services from the Service provider/s. Following this assessment, the Traveller/Group leader shall be issued a booking confirmation. The Traveller/Group leader is obliged to check this confirmation carefully immediately upon receipt. If information appearing on the confirmation or in another document is incorrect or incomplete, the Traveller/Group leader is obliged to inform LUEX immediately - in text form if possible. Alterations at a later point in time can only be considered if LUEX could reasonably be expected to make such changes. Unreasonable alterations are such changes in particular that involve additional costs for LUEX, unless the Traveller/Group leader reimburses these costs.
A binding agreement between the Traveller and the respective Service provider shall only eventuate when the binding booking confirmation has been transmitted to the Traveller/Group leader; the automatic LUEX confirmation of receipt is not a booking confirmation.
The following applies when a Group leader makes a booking for several Travellers: With their booking, the Group leader confirms that they are permitted to legally represent the group members (Travellers) and that the Group leader is permitted to make and receive declarations on behalf of the group members. If travel vouchers are dispatched, they shall be sent solely to the Group leader for the whole tour group. Payments shall be processed exclusively through the Group leader with debt discharging effect.
The contractual obligation of LUEX is limited to the proper intermediation of the booked travel-related products and services. The contractual obligations of LUEX do not include the delivery of the booked product or service.
5. Payments, cancellation charges
LUEX is entitled to demand payment of deposits and outstanding amounts in accordance with the general terms and conditions as well as the terms and conditions of payment of the Service provider of the mediated product or service. Payment shall be collected as instructed by the respective Service provider. It is possible that the method of payment accepted by the Service provider may differ from the standard modes of payment used by LUEX or in Germany generally. The details are to be found in each of the offerings respectively. To the extent that nothing to the contrary has been agreed, the following shall apply:
Following receipt of the payment request, payment of the deposit indicated on the payment request is to be made in a single payment within one week by means of the payment method indicated. The deposit shall be at least 25% of the total price of the travel-related products or services that have been booked. The outstanding amount for the travel-related products or services is to be paid no later than 30 days prior to the commencement of travel as a single payment by means of the payment method indicated without any further request for payment. In the case of tour groups, the Group leader is responsible for ensuring consistent payment processing. The total price of a tour booked at short notice (within 30 days of tour commencement) is due immediately.
If due payments are not made or not made in full and the Traveller/Group leader does not pay after a reminder with a final due date, LUEX or the Service provider are able to withdraw from the particular agreement, unless LUEX or the Service provider is already responsible for a significant flaw, failing or shortcoming at this time. If the Traveller is responsible for the cancellation, LUEX or the Service provider can demand compensation in accordance with the agreed fixed rates for compensation. If nothing else has been stipulated within the offer/travel confirmation, the fixed rate in the event of the Traveller cancelling more than 30 days prior to departure is 25% of the price of the tour. The Traveller/Group leader is entitled to provide evidence of lower costs or costs that did not eventuate, while LUEX is free to calculate and demonstrate substantially higher costs.
LUEX assumes no currency risks. In order to minimise currency risks, LUEX shall exchange the travel payments received into the target currency of the country of the respective Service provider as soon as possible after receipt of payment. In the event of major currency fluctuations, the Traveller/Group leader shall indemnify LUEX against any proven currency exchange losses. Reimbursements shall be made solely by means of bank transfers in the currency of the recipient. Bank fees and charges shall be borne by the Traveller/Group leader.
If the Traveller/Group leader pays by bank transfer, LUEX can only facilitate a smooth booking process if the Traveller/Group leader uses the designated booking ID in the purpose field of the bank transfer which is specified in the request for payment. Otherwise LUEX may not be able to assign the payment to the correct booking. A failure to do that correctly can result in the cancellation of a trip in the worst-case scenario.
If the Traveller wishes to book not as a private individual, but as a business traveller acting on instructions or as a legal representative, this must be noted already during the booking process and cannot be subsequently altered. This can have taxation consequences and should therefore be carefully considered.
The customer shall receive a payment receipt in the form of a booking confirmation from LUEX showing the total price, either paid or to be paid to the Service provider.
6. Alterations, cancellations, reimbursements
In the event that a confirmed booking is modified or cancelled, LUEX is to be contacted as quickly as possible in this matter such that a possible solution can be sought in consultation with the Traveller/Group leader. Additional costs that result for LUEX or the Service provider shall be borne by the Traveller/Group leader, whereby LUEX reserves the right to invoice a minimum fee of €50 for changes demanded solely by the Traveller.
Should there be a modification or cancellation by LUEX / the Service provider, LUEX shall also contact the Traveller/Group leader as soon as possible and seek a possible solution.
LUEX notes explicitly that as an intermediary LUEX cannot assume responsibility for the performance of the Service provider. In particular, LUEX offers individual travel-related products and services to exotic destinations. The Traveller recognises that booking and processing these products and services are more difficult and that a higher degree of flexibility is expected of these than for mass tourism.
7. Complaints and ratings
Should the Traveller be dissatisfied with an aspect of the travel-related product or service received in a particular case and wish to submit a complaint, they are to approach the Service provider or their representative directly at the location during their current stay so that this person can attempt to solve the problem. LUEX recommends notifying the Service provider in text form that documents the shortcomings, if possible with the aid of photos.
If the problem cannot be resolved during the stay, the Service provider must be contacted within 30 days of returning from the trip. The Service provider should then respond to the correspondence according to the applicable laws and regulations. Receipt should be confirmed in 14 days and a full response received within 28 days. If this is not the case, an explanation for the delay should be received from the Service provider.
Should the travel-related product or service not match the description on the LUEX platform, the customer must approach the Service provider or their representative directly at the location during the customer's stay. LUEX shall support customers with respect to their complaint. LUEX is to be informed of the facts involved in the situation as soon as possible in order to be able to assist in finding a solution.
The Service provider is to be contacted immediately in the event of flight or transportation problems. Customers are to check information and the general terms and conditions given to customers via the Service provider before the commencement of travel.
8. Visa, passport and travel regulations
The Traveller/Group leader shall pay attention to the special visa, passport and travel regulations for the Travellers and their country of destination. LUEX makes every effort to inform customers as comprehensively and accurately as possible. To the extent that LUEX draws attention to particular details, this can only be considered as non-binding information. Considering the high number and frequency of possible amendments to regulations, Travellers/Group leaders are requested to contact the relevant embassy/consulate for the particular destination. In this respect LUEX can assume no responsibility whatsoever for any assurance, guarantee, currency or accuracy of the information. The information provided by Travellers’ ministries of foreign affairs are a reliable source with respect to many travel destinations.
It is the sole responsibility of the Traveller/Group leader to ensure that all Travellers are in possession of all requisite travel documents (passport, Visa, etc.) at the commencement of travel and that all Travellers fulfil the health requirements.
9. Insurance
To the extent that it is not expressly offered, insurance cover does not constitute part of the travel-related products and services offered. LUEX recommends that customers take out travel insurance, in particular travel cancellation cost insurance and in certain circumstances overseas travel insurance, including an overseas health cover component. LUEX names a reliable partner offering the relevant insurance policies to its customers at: http://www.luex.com/info/insurances.html.
10. Liability, responsibility
LUEX depends on the information provided to it by the Service providers with respect to the details of the travel-related goods and services. LUEX has only extremely limited opportunities to check such information with respect to their accuracy and completeness. Consequently, LUEX is unable to provide any guarantees or assurances with respect to the completeness, accuracy or currency of such information. The same applies for any other information made available by third parties.
LUEX is not liable for the availability of the travel-related product or service at the time of booking or for the performance of the booked travel-related product or service by the Service provider.
Within the scope of its performance obligations, LUEX is only liable for any losses that may result in the following cases, irrespective of legal grounds: The statutory regulations shall apply with the following restriction: Liability or minor negligence on the part of LUEX or its vicarious agents is excluded, provided that neither an essential contractual obligation was breached nor is there a case of initial incapacity, impossibility or default on the part of LUEX. Otherwise liability is limited to the value of the travel-related products and services booked, in any case however to predictable and typical losses. The exclusions of liability or facilitation shall apply in the same manner to the executive bodies of LUEX, as well as to their vicarious agents.
Travellers and Group leaders shall be liable to LUEX for each and every reservation/booking that is made in bad faith or with deceitful intent or with erroneous or incomplete personal data. The opportunity to book travel-related goods and services may only be utilised in order to make legal bookings as a Traveller or as a Group leader for a third party. At the same time, in utilising the offerings the Group leader guarantees that they are authorised and are permitted to act in the name of fellow travellers. In the event that there is a breach of these guarantee, the Group leader is liable without limitation to LUEX and their respective Service providers for the losses resulting from the aforesaid person’s actions.
In many countries there are safety standards that differ from those generally found in Europe, Australia or the USA. Travelers/Group leaders are strongly encouraged, also in their own interest, to access information once again immediately before commencing travel in accessible sources, such as the internet pages of the Foreign Office, with respect to changes in the travel regulations and safety warnings for the country of destination.
11. Final provisions
Should business terms and conditions or parts of the agreement be or become invalid, the validity of the remaining parts of the agreements shall not be affected.
Amendments or additions to all agreements, including a divergence from these general terms and conditions, are only possible in text form (written, by fax or e-mail). Oral agreements require written confirmation to be valid.
All communication between LUEX and a Traveller/Group leader is to be undertaken by e-mail if possible. The Traveller/Group leader therefore promises to receive and read e-mails and implement the information/instructions from LUEX accordingly. LUEX must be informed immediately of changes in contact details.
All contractual relations between LUEX, its customers and Service providers are subject exclusively to German law - with the exception of the UN Contract for the International Sale of Goods (CISG) convention. Köln shall be the mutually agreed place of jurisdiction for non-German Travellers.
Operator's address
PT. Kandui Beach VillasPadang West Sumatera 25000
Indonesia
AHU-09511.AH.01.01.Tahun 2008
Your personal expert for this trip
Bernardo Ralão grew up chasing Swell up and down the Portuguese coast, eventually shaping his own path with a surf-coaching project and a surf school. He’s all in when it comes to the surf lifestyle — from dialing in technique and geeking out on board design to scouting new Breaks and planning the next mission. For him, surfing hits the sweet spot between progression, creativity and pure adventure. His favorite sessions are the ones shared with friends in Portugal.
Why book with us
Objective ExpertsKnowledgeableIndependentExcellent
Finest SelectionRemote and uniqueBespoke high-end tripsCrafted for ultimate satisfaction
Convenient bookingsConvenience with a Personal TouchGreat AvailabilitySafe and Secure BookingsBest Price Guarantee
You can’t go wrong if they traveled with us
